The Switch console I received does not switch over to TV mode when connected to the doc...

GetHuman-padgett's customer service issue with Wish.com from June 2018

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The issue and preferred resolution, in GetHuman-padgett's own words:
The Switch console I received does not switch over to TV mode when connected to the dock. There’s not a problem with the dock itself, as the dock works with other Switch consoles, and there’s definitely not an issue with the HDMI or power cables. The faulty Switch console I received also does not work with other docks. Additionally, there was no Splattoon * code included in the package when the description promised there would be.
I trust that Wish.com will make this right and come up with a resolution that is fair.
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Wish.com

Customer service issue
Reported by GetHuman-padgett
Jun 4th, 2018 - 18d ago
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GetHuman-padgett started working on this issue
Jun 4th 9:22pm
GetHuman-padgett shared this issue with friends on Facebook
Jun 4th 9:23pm