Wish has no customer communication. It's a take the money and run company

GetHuman733698's customer service issue with Wish.com from May 2018

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Help with my Wish.com issue
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Wish.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman733698 will need to dig through the advice provided by Wish.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman733698 can let us know if they help or not.
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The issue in GetHuman733698's own words
Give my grand daughter a nice *th birthday gift.*I ordered it in March. I need it for June **th. After * months it doesn't look good. ... I order a product for my granddaughters sixth birthday ( June) back in March. I got the package that was cut open, missing parts and not even sure I got what I paid for. I think I got the smaller size($**) I paid $**.**. I have sent them many emails. twice they responded. the first time asking for pictures, the second time to let me know they got the email. Never heard from them again, just a computer telling me the got my mail, but they haven't fixed the problem. I would take a refund at this point. Don't even want to EVER do business with them again.
This was ordered * months ahead of when I needed it. I paid $**.** for an item & they sent me the $** item. This was an easy fix. Either send the correct item, or refund it. What's the problem. Why is there customer service so bad ? !!
I want a refund! It says on the bottom of this screen that this issue was fixed! IT IS NOT FIXED!!!!!!!!!!!!!! This is not resolved !!!!
This is my first purchase with them. I will never purchase from them again & I will let everyone I know on all social media & where i live to not buy from them.
I have sent many emails through the website and through the link the suggest attached to my order. They have no number. They don't respond to fix the problem.
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Portable Folding Princess Castle...the larger sized one
Customer service issue
Reported by GetHuman733698
May 31st, 2018 - 3 years ago
Seen by 12 customers so far
Similar issue to 297 others
0 customers following this
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GetHuman733698 started working on this issue
May 31st, 2018 1:34am
GetHuman733698 shared this issue with friends on Facebook
May 31st, 2018 1:35am
GetHuman733698 indicated the issue is not fixed yet.
May 31st, 2018 1:37am
GetHuman733698 indicated the issue is not fixed yet.
May 31st, 2018 3:33am
GetHuman733698 indicated the issue is not fixed yet.
May 31st, 2018 3:35am