Wish.com is not fulfilling my orders* no customer service available.
GetHuman732851's customer service issue with Wish.com from May 2018
Help with my Wish.com issue
GetHuman732851's next move: find and follow the right step-by-step guide.
Wish.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman732851 will need to dig through the advice provided by Wish.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman732851 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Wish.com has better answers for you: Wish.com Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman732851's own words
See above ... * issues...**. I cannot use the Customer Support button. It sends me to a blank page. I have a screenshot of it.**. I did not recieve a yoga ball I ordered for my physical therapy, and emailing Wish has only landed me in a loop of them telling me to click buttons that either are not there or do not work.**. I did not recieve a package (an ice tray) that I got an email notification about it being delivered. It was not delivered. *I am beyond fed up.
I'm getting to the point of no return. I used to love using Wish, but I'm on the verge of stopping using them if I can't get what I paid for. It's happening more and more often, and I'm sick of it!
They could send another of both missing items (or refund them, but I would rather have what I purchased). And they could make it possible to talk directly to a customer care agent on the phone.
I've been a customer for about *-* years spending hundreds and hundreds of dollars. In that time, I have come to expect that I will get either what I order or a full refund including shipping. I have also come to expect prompt customer support when needed. None of this is happening now.
I tried contacting them a number of different ways. And I am now using this site to see if it helps.
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