Stero headset started smoking how to fix it

GetHuman630920's customer service issue with from April 2018

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The issue and preferred resolution, in GetHuman630920's own words:
The problem I ran into: Stero headset started smoking how to fix it
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Customer service issue
Reported by GetHuman630920
Apr 26th, 2018 - 3 mons ago
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GetHuman630920 started working on this issue
Apr 26th 2:19pm