my transaction is confirmed but my order is not confirmed. it is still showing in my ba...

GetHuman-tahirbn's customer service issue with Wish.com from April 2018

10 views | 10000 similar | 0 following
Help with my Wish.com issue
GetHuman-tahirbn's next move: find and follow the right step-by-step guide.
Wish.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tahirbn will need to dig through the advice provided by Wish.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-tahirbn can let us know if they help or not.
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The issue in GetHuman-tahirbn's own words
I was buying an article "Andoer **mm***mm***mm***mm***mm***mm***mm***mm Lens Filter Kit UV*CPL*FLD*ND(ND* ND* ND*) with Carry Pouch * Lens Cap * Lens Cap Holder * Tulip & Rubber Lens Hoods * Cleaning Cloth" ... my transaction is confirmed but my order is not confirmed. it is still showing in my basket. After the transaction i got this message on screen "woops, the price of the product has been changed".
its very unusual and irritating, I spent hours finding the way to how to contact them. their phone number does not work. recorded voice tells you to email at "*****@***.com". which i did and again got auto generated reply to check help menu or FAQ, which i already did and they didn't discuss this issue. Their facebook page also has this auto generated reply system which also direct you to help menu or FAQ.
obviously I want my money back..
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Wish.com

Andoer **mm***mm***mm***mm***mm***mm***mm***mm Lens Filter Kit UV*CPL*FLD*ND(ND* ND* ND*) with Carry Pouch * Lens Cap * Lens Cap Holder * Tulip & Rubber Lens Hoods * Cleaning cloth
Customer service issue
Reported by GetHuman-tahirbn
Apr 1st, 2018 - 5 years ago
Fixed
Seen by 10 customers so far
Similar issue to 10000 others
0 customers following this
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Timeline

GetHuman-tahirbn started working on this issue
Apr 1st, 2018 1:49am
GetHuman-tahirbn confirmed the issue is fixed. Hooray!
Apr 4th, 2018 10:58am

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