Unfortunately, the phone number you have listed for WinZip is their fax number. I've be...

GetHuman-lynnwade's customer service issue with Winzip from March 2019

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The issue in GetHuman-lynnwade's own words
Unfortunately, the phone number you have listed for WinZip is their fax number. I've been writing to their customer support for seven days now with no response. A remote tech (from another company) accidentally deleted a ton of my files and I can't get WinZip to work to get them back down here from Carbonite - I bought a WinZip update first - no luck - then the full version and it's still referring me to the trial version that's messed up. )c:*My email to them got an email response saying they'd be in touch, but no luck so far and this is urgent as Carbonite only holds deleted files for a while! Thanks.
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Customer service issue
Reported by GetHuman-lynnwade
Mar 12th, 2019 - 5 mons ago
I have an issue with Winzip too
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Seen by 4 customers so far
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GetHuman-lynnwade started working on this issue
Mar 12th 4:28pm