Hello, I messaged your company via Facebook Messenger about an issue that occurred at o...

GetHuman3857208's customer service issue with Wingstop from October 2019

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The issue in GetHuman3857208's own words
Hello, I messaged your company via Facebook Messenger about an issue that occurred at one of your stores. I was issued a $** gift card for what happened. I was told that the gift card would take ** days to arrive via mail. Ten days later I still received no gift card. I messaged again and someone told me that there was an error with my gift card and that it would be sent out on October **th. I messaged again to track it and was told someone else would message me about it and they never did. I didn't expect anything when I messaged your company the first time. I'm just frustrated that I was offered a gift card in the first place if it wasn't going to happen. I'm honestly extremely disappointed with your company. I'm emailing to see if someone can please help me with this situation already.

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Wingstop

Customer service issue
Reported by GetHuman3857208
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 16 others
0 customers following this

Timeline

GetHuman3857208 started working on this issue
Oct 30th, 2019 11:23pm