My mother Gloria Rainwater has been issues with her phone for the last * years. Each ti...

GetHuman5412758's Technical Support issue with Windstream from October 2020

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The issue in GetHuman5412758's own words
My mother Gloria Rainwater has been issues with her phone for the last * years. Each time it rains the telephone stops working. The issue seems the underground line needs replacing. U,triple tech have came out and does a temporary fix. A technician came today ***** and let the box in the back of the house wide open. This is an hazard and is an example of horrible customer service. Review my mother account and you will see multiple service calls for the same issue. The underground needs replacing and not a temporary fix.

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Windstream

Technical Support issue
Reported by GetHuman5412758
Oct 29th, 2020 - 4 months ago
Not resolved
Seen by 19 customers so far
Similar issue to 429 others
0 customers following this

Timeline

GetHuman5412758 started working on this issue
Oct 29th, 2020 1:02am
GetHuman5412758 indicated the issue is not fixed yet.
Oct 29th, 2020 12:06pm