My mother Gloria Rainwater has been issues with her phone for the last * years. Each ti...
GetHuman5412758's Technical Support issue with Windstream from October 2020
Help with my Windstream issue
First: share to improve GetHuman5412758's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5412758 may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
The issue in GetHuman5412758's own words
My mother Gloria Rainwater has been issues with her phone for the last * years. Each time it rains the telephone stops working. The issue seems the underground line needs replacing. U,triple tech have came out and does a temporary fix. A technician came today ***** and let the box in the back of the house wide open. This is an hazard and is an example of horrible customer service. Review my mother account and you will see multiple service calls for the same issue. The underground needs replacing and not a temporary fix.
GetHuman5412758 did not yet indicate what Windstream should do to make this right.
I have an issue with Windstream too
How GetHuman5412758 fixed the problem
We are waiting for GetHuman5412758 to fix the problem and share the solution with the rest of us customers.
Please help with my Windstream issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.