My mother Gloria Rainwater has been issues with her phone for the last * years. Each ti...

GetHuman5412758's Technical Support issue with Windstream from October 2020

Help with my Windstream issue
First: share to improve GetHuman5412758's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5412758 may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
The issue in GetHuman5412758's own words
My mother Gloria Rainwater has been issues with her phone for the last * years. Each time it rains the telephone stops working. The issue seems the underground line needs replacing. U,triple tech have came out and does a temporary fix. A technician came today ***** and let the box in the back of the house wide open. This is an hazard and is an example of horrible customer service. Review my mother account and you will see multiple service calls for the same issue. The underground needs replacing and not a temporary fix.

GetHuman5412758 did not yet indicate what Windstream should do to make this right.

How GetHuman5412758 fixed the problem

We are waiting for GetHuman5412758 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Windstream's attention and get better help faster. Tap below to get started.
Having Windstream issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Technical Support issue
Reported by GetHuman5412758
Oct 29th, 2020 - 4 months ago
Not resolved
Seen by 19 customers so far
Similar issue to 429 others
0 customers following this


GetHuman5412758 started working on this issue
Oct 29th, 2020 1:02am
GetHuman5412758 indicated the issue is not fixed yet.
Oct 29th, 2020 12:06pm