Account: **********Phone: ***-***-******Signed up for home internet and phone service...
GetHuman-jjonesll's Overcharges issue with Windstream from April 2019
9 views | 1715 similar | 0 following
Help with my Windstream issue
Next: our robot will wait on hold for GetHuman-jjonesll to get a Windstream rep on the line!
Always use the GetHuman Phone to call Windstream. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-jjonesll's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jjonesll may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
Top Tip from another customer
If you believe you have been overcharged on your billing please review the previous months bill and the new bill to compare where the charges may have come from. A small increase may be a result of an change in taxes in your area.
The issue in GetHuman-jjonesll's own words
Account: **********Phone: ***-***-******Signed up for home internet and phone service. Modem was bad. New modem never sent. Phone line not installed. First bill was to be voided.**A. Switched to business service. *B. Because of issues with No Show install technician, for * days I a row, given $** credit. *C. Phone line never installed. *D. Speed is ** Mbps (not ** Mbps) as promised. *E. Line was cut outside (per Repair Tech) and box run over down the street. Internet restored--still slow at ** Mbps.*F. Still NO phone line. ***. Please adjust bill to remove all phone charges (still no phone).**. Adjust bill to include $** credit and credit for slow internet.**. Schedule service disconnect for ****.**. Will bring in modem and pay adjusted bill.
GetHuman-jjonesll did not yet indicate what Windstream should do to make this right.
I have an issue with Windstream too
How GetHuman-jjonesll fixed the problem
We are waiting for GetHuman-jjonesll to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Windstream customer problems.
We can help you get Windstream's attention and get better help faster. Tap below to get started.
Having Windstream issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jjonesll fixes it.
This email address isn't valid
Windstream
Overcharges issue
Reported by GetHuman-jjonesll
Apr 21st, 2019 - 3 years ago
I have an issue with Windstream too
Not resolved
Seen by 9 customers so far
Similar issue to 1715 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jjonesll started working on this issue
Apr 21st, 2019 9:30pm
Paying Too Much for Your Plan?
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.
Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies