I have been on hold with Windstream Repair for one hour and ** minutes. Is this normal...

GetHuman-ellmin's customer service issue with Windstream from March 2019

Help with my Windstream issue
The issue in GetHuman-ellmin's own words
I want to put in a repair ticket to have somebody come to my house and resolve the issue I have with no wind stream TV service and two of my five TVs. ... I have been on hold with Windstream Repair for one hour and ** minutes. Is this normal? I need to put in a repair ticket to have my TV service so text him two of my five TVs. And once again, I’ve been on hold for about two hours. Can you get somebody to answer my call?
I want to put in a repair ticket to have somebody come to my house and resolve the issue I have with no wind stream TV service and two of my five TVs.
I want somebody to come to my house and make my other two TVs work with Windstream
I have been a customer for many years
I have an issue with Windstream too
How GetHuman-ellmin fixed the problem
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Windstream

Tv
Customer service issue
Reported by GetHuman-ellmin
Mar 27th, 2019 - 25d ago
I have an issue with Windstream too
Fixed
Seen by 7 customers so far
Similar issue to 1590 others
0 customers following this
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Timeline
GetHuman-ellmin started working on this issue
Mar 27th 6:29pm
GetHuman-ellmin indicated the issue is not fixed yet.
Mar 31st 1:17pm