Have been having issue with residential landline for over a month. Incoming calls are...

GetHuman-mcllc's customer service issue with Windstream from December 2018

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The issue in GetHuman-mcllc's own words
Have been having issue with residential landline for over a month. Incoming calls are sporadic in reliability and connectivity. And when I dial out I get a recording that says “all lines are full”. I have medical conditions that force me to have contact with my physician almost daily and I do not have a cellphone. This has cause me great stress as I have been forced to waste time, money and possibly my health because I have been forced to physically drive or be driven to the hospital for what should be able to be taken care of over the phone. Twice in severe inclement weather which closely resulted in collisions that could heave injured or even killed me or the person who had to transport me. Was finally able to get someone to call for technical support and was told by automation that it wouldn’t be until the **th that something could even be looked at.

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Customer service issue
Reported by GetHuman-mcllc
Dec 14th, 2018 - 4 years ago
Not resolved
Seen by 30 customers so far
Similar issue to 1085 others
0 customers following this


GetHuman-mcllc started working on this issue
Dec 14th, 2018 6:46pm