Have been having issue with residential landline for over a month. Incoming calls are...

GetHuman-mcllc's customer service issue with Windstream from December 2018

11 views | 1085 similar | 0 following
Help with my Windstream issue
Next: our robot will wait on hold for GetHuman-mcllc to get a Windstream rep on the line!
Always use the GetHuman Phone to call Windstream. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-mcllc's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mcllc may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
Top Tip from another customer
If you are having a service issue with Q Link Wireless please reset your device or exit the app then open it again. You can always reset your device and try again.
The issue in GetHuman-mcllc's own words
Have been having issue with residential landline for over a month. Incoming calls are sporadic in reliability and connectivity. And when I dial out I get a recording that says “all lines are full”. I have medical conditions that force me to have contact with my physician almost daily and I do not have a cellphone. This has cause me great stress as I have been forced to waste time, money and possibly my health because I have been forced to physically drive or be driven to the hospital for what should be able to be taken care of over the phone. Twice in severe inclement weather which closely resulted in collisions that could heave injured or even killed me or the person who had to transport me. Was finally able to get someone to call for technical support and was told by automation that it wouldn’t be until the **th that something could even be looked at.

GetHuman-mcllc did not yet indicate what Windstream should do to make this right.

How GetHuman-mcllc fixed the problem

We are waiting for GetHuman-mcllc to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Windstream's attention and get better help faster. Tap below to get started.
Having Windstream issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mcllc fixes it.
This email address isn't valid

Windstream

Customer service issue
Reported by GetHuman-mcllc
Dec 14th, 2018 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 1085 others
0 customers following this

Timeline

GetHuman-mcllc started working on this issue
Dec 14th, 2018 6:46pm