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Before contacting them, items GetHuman1711616 may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
Top Tip from another customer
Before you change your service provider you will need to find another company to transfer to. Take your time and shop around but be sure to wait until you are at the end of a billing cycle to cancel.
The issue in GetHuman1711616's own words
Joe Banks has moved to a assisted living facility. he needs to transfer his phone service from his home to this assisted facility. His number is ***-***-****. my name is Cliff and I am his stepson with power of attorney to take care of this. my number is ***-***-****. I would like to get this done as soon as possible since he has moved and has no phone service at his new place, desert Gardens in Hobbs room ***
GetHuman1711616 did not yet indicate what Windstream should do to make this right.
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