We've had numerous technicians come out and still had issues from technician after tech...

GetHuman1189084's customer service issue with Windstream from September 2018

1 view
698 similar
0 following
Help with my Windstream issue
First: share to improve GetHuman1189084's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1189084 to get a Windstream rep on the line!
Always use the GetHuman Phone tocall Windstream. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1189084 may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
Tip from another customer
If you believe you have been overcharged on your billing please review the previous months bill and the new bill to compare where the charges may have come from. A small increase may be a result of an change in taxes in your area.
The issue in GetHuman1189084's own words
We've had numerous technicians come out and still had issues from technician after technician not resolve the issue. Finally starting after the hundredth call to Windstream we done technical shooting over the phone and for some,reason close to a solid week foe the first time of service has worked excellent for the first time via,proof of tickets frm numerous technicians coming out not fixing the problem. Now my concern is customer care said via phone that the whole couple months of service its not fair we should have to pay the current bill of $***.** and that it was totally unfair and they would put credits on our bill because certainly that amount for a weeks worth of use isn't fair. We have been a loyal customer and tried sticking with the service until we got our desired results just to be able to connect to Wi-Fi internet. If you can please assist me in this matter by giving the fair credits with each ticket and a new amount to pay for a weeks worth of use this would be civil and greatly appreciated kristen pevehouse phone number on account is (***)***-**** thanks for your time. U can also call my cell **********.
GetHuman1189084 did not yet indicate what Windstream should do to make this right.
I have an issue with Windstream too
How GetHuman1189084 fixed the problem
We are waiting for GetHuman1189084 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Windstream's attention and get better help faster. Tap below to get started.
Having Windstream issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Windstream email you?
This email address isn't valid
Follow this issue
See how GetHuman1189084 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1189084
Sep 24th, 2018 - 4 mons ago
I have an issue with Windstream too
Not resolved
Seen by 1 customer so far
Similar issue to 698 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1189084 started working on this issue
Sep 24th, 2018 12:21am