I assume someone will be going to the apartment building tomorrow, Monday, to resolve this crossed wire issue !!!!!

GetHuman-jamiesca's customer service issue with Windstream from August 2018

Help with my Windstream issue
The issue in GetHuman-jamiesca's own words
Make and get calls ... Phone number of my parents ***-***-**** is ringing in someone else’s apartment. This line needs to be moved to apartment ***. It was in ***, then ** and they now reside in ***. I called last week and it was to be fixed by *:** pm yesterday but it is still not done ! I do not believe they can make outgoing calls.
My parents are **&** and have no other way to reach your customer service.
Someone needs to go to building and figure out why their phone is ringing in someone else’s apartment!
Well over ** years
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How GetHuman-jamiesca fixed the problem
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Customer service issue
Reported by GetHuman-jamiesca
Aug 25th, 2018 - 4 mons ago
I have an issue with Windstream too
Seen by 6 customers so far
Similar issue to 550 others
0 customers following this
Items needed
PIN on Account
Account Holder Name
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Account Number
GetHuman-jamiesca started working on this issue
Aug 25th 5:33pm
GetHuman-jamiesca indicated the issue is not fixed yet.
Aug 26th 8:34pm
GetHuman-jamiesca indicated the issue is not fixed yet.
Aug 26th 8:39pm