I have a pole that needs replaced due to age..way over ** years old. PPL electric wants...

GetHuman788826's customer service issue with Windstream from June 2018

Help with my Windstream issue
The issue in GetHuman788826's own words
I have a pole that needs replaced due to age..way over ** years old. PPL electric wants to replace my line to the house. their line is attached to your pole. I have made many calls to track down who owns this pole. finally BRC told me they pay a fee to use this pole, I use BRC. You bought out D & E and owns the rights, so this pole is yours. I need to have this pole replaced. Would need an expert to look at it and set up a date to change and replace it. *** s ridge rd Denver. name: Michaela andes. @ Co's already told me they DO NOT own this pole, they r PPL and BRC.
GetHuman788826 did not yet indicate what Windstream should do to make this right.
I have an issue with Windstream too
How GetHuman788826 fixed the problem
We are waiting for GetHuman788826 to fix the problem and share the solution with the rest of us customers.
Please help with my Windstream issue
Do you have a customer issue as well?
We can help you get Windstream's attention and get better help faster. Tap below to get started.
Having Windstream issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Windstream email you?
This email address isn't valid

Windstream

Customer service issue
Reported by GetHuman788826
Jun 15th, 2018 - 9 mons ago
I have an issue with Windstream too
Fixed
Seen by 8 customers so far
Similar issue to 216 others
0 customers following this
Items needed
PIN on Account
Account Holder Name
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Account Number
Timeline
GetHuman788826 started working on this issue
Jun 15th, 2018 8:58pm
GetHuman788826 indicated the issue is not fixed yet.
Jun 15th, 2018 10:05pm
GetHuman788826 indicated the issue is not fixed yet.
Jun 17th, 2018 12:54am