my customers email is not getting emails, he cant send or receive emails

GetHuman748921's customer service issue with Windstream from June 2018

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The issue in GetHuman748921's own words
The problem: my customers email is not getting emails, he cant send or receive emails
GetHuman748921 did not yet indicate what Windstream should do to make this right.
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Windstream

Customer service issue
Reported by GetHuman748921
Jun 4th, 2018 - 6 mons ago
I have an issue with Windstream too
Not resolved
Seen by 1 customer so far
Similar issue to 339 others
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Timeline
GetHuman748921 started working on this issue
Jun 4th 5:59pm