I received an email message that stated I could get **% off and free shipping if I ente...

GetHuman-mkress's customer service issue with Williams-Sonoma from August 2018

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The issue in GetHuman-mkress's own words
I received an email message that stated I could get **% off and free shipping if I entered the promotion code "SAVENOW", however, when I enter that promotion code I receive the error message "This promotion code is not active yet. Please verify the promotion code start date and try again later." The email I received said "**% Off Your Order * Free Shipping" and "*Some exclusions apply. Offer valid on online and in-store purchases made by **:**pm (ET) on August **, ****." I attempted to make the purchase at approximately **:**AM Pacific Time.
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Williams-Sonoma

Customer service issue
Reported by GetHuman-mkress
Aug 13th, 2018 - 7 mons ago
I have an issue with Williams-Sonoma too
Fixed
Seen by 6 customers so far
Similar issue to 10 others
0 customers following this
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Timeline
GetHuman-mkress started working on this issue
Aug 13th, 2018 4:49pm
GetHuman-mkress indicated the issue is not fixed yet.
Aug 13th, 2018 5:50pm
GetHuman-mkress indicated the issue is not fixed yet.
Aug 14th, 2018 6:12pm
GetHuman-mkress indicated the issue is not fixed yet.
Aug 16th, 2018 6:05pm