Williams-Sonoma Customer Service

Contact Williams-Sonoma & solve common issues

Use Williams-Sonoma's Phone Number

Williams-Sonoma's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Williams-Sonoma. Below you will also find the phone and non-phone-based contact information we've gathered.

Williams-Sonoma: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Williams-Sonoma.
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Click below to show 5 more questions, answers, and complete guides to common Williams-Sonoma customer support problems.

Contacting Williams-Sonoma customer support

Below you can compare and contrast the 4 ways to contact Williams-Sonoma by looking at which ones are the fastest and which ones other customers recommend the most for solving Williams-Sonoma customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Williams-Sonoma across the following channels: Phone, Chat, Email, Web.

Phone number / contactWaitVotes
877-812-6235
Customer Service
3 mins33
Live Chat at c-rnr-cs25.instantservice.com
Customer Service
3 mins35
customerservice@williams-sonoma.com
Customer Service
< 2 hrs67
Online Help at williams-sonoma.com
Customer Service
< 2 hrs68

Recent reasons customers contacted Williams-Sonoma:

I was in your Santa Barbara store. I wanted to buy your new ** cup Cuisinart Food Proc...
My package was delivered a mess* cherries bottle was not wrapped properly and broke and...
I placed an order a few weeks ago and it still hasn’t arrived? Order *************I wa...
Does william and sonoma price match?
Ordered Shun Premier ** pc Knife set on Oct **? Order ******** for $***.** - you contin...
I am an employee at Williams-Sonoma and I need to talk to someone in human resources fo...
**- Am I registering my purchase to activate the lifeortime warranty, or **-Am I regis...
I ordered a set Henkel like knives over a month ago. They were supposed to be here on...
I’m trying to place an order. Used a **% coupon code that you sent me. Went back and...
can't get my bd rewards or order from the catalog. called * times for * months now.
I want to pay my bill and I do not have my card with me and the online is not accepting...
My order is stuck in "preparing to ship" status and I'm wondering when it will ship and...
Application check up I have done several application on William Sonoma for the job , bu...
I want to pay for it but have it shipped to Florida rather than my home
I am trying to send a * lb Stilton cheese to my family in Florida. I want delayed deli...

Help me with my issue

Does GetHuman work with Williams-Sonoma?

GetHuman does not work with Williams-Sonoma's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Williams-Sonoma at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Williams-Sonoma's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Williams-Sonoma at a Glance

Williams-Sonoma has 1 chat option
Williams-Sonoma has 1 customer email
Williams-Sonoma has 1 help forum
Williams-Sonoma has no twitter handle
Williams-Sonoma has no facebook page
Contact information overview

Answered on this page:

What Is the Williams Sonoma Return Policy?
Can I return an online purchase to a physical store?
Can I return personalized or monogrammed items?
Do I have to pay for return shipping?
Solutions to common issues

Contacting Other Companies

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