About * months ago, I bought Widex Beyond Hearing ades.. serial number ******.The right...

GetHuman-rierun's customer service issue with Widex from July 2018

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The issue in GetHuman-rierun's own words
About * months ago, I bought Widex Beyond Hearing ades.. serial number ******.The right ear mold has never fit properly, and there have been several molds. Last week the right hearing aid stopped working.*I bought the ades at Hearing Aid and Audiology Center, **** W Boynton Beach Blvd.*They have tried to help me, but since November **** I have not had a right hearing aid that fits and works.*It was sent out to be repaired last week.*Frankly, I am disgusted and fed up. I paid over $*,*** for Hearing ades that don’t work. I expect that a new right hearing aid will be delivered to me.*I am requesting that I receive a new hearing aid not a repaired one!*Thank you for your attention.*Rieva Litt
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Widex

Customer service issue
Reported by GetHuman-rierun
Jul 21st, 2018 - a yr ago
I have an issue with Widex too
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GetHuman-rierun started working on this issue
Jul 21st, 2018 4:10pm
GetHuman-rierun indicated the issue is not fixed yet.
Jul 23rd, 2018 3:26am