I call the complaint line at least *weeks ago about your manager at your milford.ohio l...

GetHuman1918773's customer service issue with White Castle from January 2019

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The issue in GetHuman1918773's own words
I call the complaint line at least *weeks ago about your manager at your milford.ohio location. I had bad service at that location *weekends straight. The rep I talked to was going to send me a $**.** gift card for the troubles at that store. I have yet to get the gift card. Also my son and I were at that location on Sunday *-* and we waited at the drive thru speaker and never got waited on. So my son parked the car and went inside. About **-** mins. Later he finally came back with our order. There were cars leaving with out ordering and people coming out of the restaurant and not looking happy at all. All I want is the gift card promised to me.
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White Castle

Customer service issue
Reported by GetHuman1918773
Jan 7th, 2019 - a mon ago
I have an issue with White Castle too
Not resolved
Seen by 1 customer so far
Similar issue to 29 others
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Timeline
GetHuman1918773 started working on this issue
Jan 7th 11:05pm