I finally received a call from Whirlpool (at *:** pm, mountain time) after requesting a call-back through this service, only to answer an empty call. No one answered when I repeatedly said "hello." This online call-back service is a joke. I never spoke with anyone, yet the corner of my screen reads "fixed." I spent $*,***.** on a shotty KitchenAid appliance. The folks at Whirlpool do not seem to care about their customers since they don't answer the phones.
GetHuman-lauracof's customer service issue with Whirlpool from June 2018
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I'm trying to talk to a Whirlpool customer service rep over the phone, but no one ever answers the call. I remain on hold for hours, and listen to the same loop of songs over and over. I need to talk about a company that Whirlpool chose to do a repair on my wall microwave*oven combo. I do not wan to use this company because they refuse to accommodate my schedule. Will someone please call me, today, *******? My number is ***-***-****.
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