My Whirlpool Gold refrigerator model * GX*FHTXVQ** has a problem that many, many, many...

GetHuman635289's customer service issue with Whirlpool from April 2018

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Help with my Whirlpool issue
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The issue and preferred resolution, in GetHuman635289's own words:
My Whirlpool Gold refrigerator model * GX*FHTXVQ** has a problem that many, many, many people have. I see online that a) owners have to fix this design flaw on their own and that b) there's a part that I can try putting in myself, if Whirlpool can send it to me for free. The part is a "P-Trap Repair Kit," * W********.
I trust that Whirlpool will make this right and come up with a resolution that is fair.
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Whirlpool

Customer service issue
Reported by GetHuman635289
Apr 27th, 2018 - 3 mons ago
I have an issue with Whirlpool too
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Seen by 1 customer so far
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Timeline
GetHuman635289 started working on this issue
Apr 27th 7:08pm