Purchase whirlpool refrigerator on *******, model *WRS***SDHV**, on ********** it stopp...

GetHuman1665637's customer service issue with Whirlpool.com from December 2018

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The issue in GetHuman1665637's own words
Purchase whirlpool refrigerator on *******, model *WRS***SDHV**, on ********** it stopped working, this was day before thanks giving, called whirlpool and they could not get service tech out till ********, so you know what happened with all my food for thanksgiving. Whirlpool told ME to go buy a dorm style fridge, (I pay for?) but after just purchasing this new refrigerator I could not afford to do this, so I just had ice chest to use. Repair tech said had to order several new parts,(ON NEW REFRIGERATOR) would take a week or more ( must not be aware of overnight service that anyone can get). Got call week later said parts arrived but would be another week before could get installed. I purchased a new whirlpool fridge because I had friends that said how good of product it was, but I now know they make very inferior products and then can not supply parts or service to repair . This has cost me a substantial amount of money, loss of food, meds. that need refrigeration and not being able to keep food in home for my family. I need help to take care of this matter ASAP.Why should I accept a repaired refrigerator and paid price for new one, I could have purchased a repaired used one and saved money, but I put faith in whirlpool and got NOTHING . I WANT A NEW WORKING REFRIGERATOR
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Whirlpool.com

Customer service issue
Reported by GetHuman1665637
Dec 1st, 2018 - 6 mons ago
I have an issue with Whirlpool.com too
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Seen by 5 customers so far
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Timeline
GetHuman1665637 started working on this issue
Dec 1st, 2018 3:02am