WhatsApp Customer Service Issues

Dear WhatsApp Team, I am requesting the unbanning of my WhatsApp account +44-[redacted]. Unfortunately, my son installed a modified version of the app on my phone, unknowingly triggering the ban. This modified version hid features and promised extended video capabilities, leading to my account being restricted. As a loyal user, I seek the restoration of my account. I acknowledge the necessity of penalizing the use of altered apps and assure you of my inadvertent involvement. I kindly ask for the lifting of the ban on my account. It would be helpful to know the duration of the ban and any necessary steps to resolve the issue. Thank you for your attention.

My account seems to have been mistakenly banned on WhatsApp. I did not engage in any violations. Can the issue be looked into? I urgently need to retrieve a chat that was deleted in the past two years as it contains crucial information. I have not been receiving the verification code for WhatsApp. While trying to switch my WhatsApp to a business account, I lost all my data. Can you please assist me in reinstating my WhatsApp account? It was blocked without any misconduct on my part. I am also receiving verification calls and messages indicating a hacking attempt. I am having trouble with WhatsApp and need it fixed. I am not receiving OTP on my WhatsApp number. My bonus call credit was not added to my account as expected. Can you assist in restoring my banned personal WhatsApp number? Thank you for your help.

My WhatsApp band needs immediate help. --Support Information-- App: WhatsApp Business Device: Vivo V2024 OS: Android 10 Description: 2.23.1.76 Device ID: [redacted] Manufacturer: Vivo Connection: Mobile (LTE) Network Type: Unknown Carrier: Telenor It seems my WhatsApp is blocked. Any assistance would be greatly appreciated.

Hello WhatsApp support team, my number was mistakenly blocked. I forgot to disable the feature where anyone can add me to groups, resulting in anonymous people adding me without my consent. They made me a moderator and shared inappropriate content, leading to my account being banned without my permission. Please unblock my number so I can adjust my settings, communicate with my contacts, and avoid being added to such groups again. Thank you, WhatsApp Support Team. [redacted] Lebanon. Please help me lift the ban on my WhatsApp account.

I have successfully been using WhatsApp on my laptop for several weeks without any issues. However, I recently encountered a problem as I was unexpectedly logged out of my account. After logging back in on my phone and laptop, the messages I had sent only from my laptop now display the message "Waiting for this message. This may take a while." I reached out to WhatsApp support for assistance but unfortunately received an unrelated response which did not resolve the issue. I followed up with another message but have yet to receive a reply. This is not the first time I have faced this issue, and on a previous occasion, I experienced the same unhelpful support. The missing messages are crucial to me, and I hope for a resolution soon to ensure I have a complete record. I am also concerned about potential messages I may have missed while logged out and eager to retrieve them.

My account was mistakenly banned. Hello WhatsApp Support Team, my number was accidentally banned. I forgot to disable the feature that allows anyone to add me to groups and make them my contacts only. Unknown people were added to the group and made me an admin without my consent. These unknown individuals then posted pornographic images and videos. They reported the groups, leading WhatsApp to ban my number without my approval. They used fake numbers like SIM cards. Please understand that I did not want to be added to these explicit groups at all. Kindly lift the ban on my WhatsApp number so I can activate the feature where only my contacts can add me to groups and also communicate with my family. Thank you, WhatsApp Support Team.

Hello WhatsApp support team, I believe my number was blocked in error due to a situation where anonymous individuals added me to inappropriate groups against my will. These unknown users made me a moderator without my permission and posted explicit content, eventually leading to my account being banned by WhatsApp. The anonymous individuals used fake numbers to carry out these actions, causing distress as I never intended to be part of such groups. I kindly request that you review the situation and unblock my number so that I can manage my group settings to include only my contacts, and resume using WhatsApp to stay in touch with my family. Thank you for your assistance in this matter.

My WhatsApp account was compromised by a scammer posing as my friend, leading to me losing access. After realizing I never requested financial support, I discovered the breach was due to my negligence. I reported the issue to WhatsApp support, but faced a delay in recovering my account due to multiple attempts. With 2-step verification hindering my access and an old account that I forgot the pin for, I struggled to regain control. Despite changing my email address linked to the account after a previous hack, I failed to receive the recovery email. Currently, my WhatsApp is stuck on a black screen, prompting for my phone number without progress. Being unfamiliar with technology, I fear losing important data. Any guidance on how to resolve this would be greatly appreciated.

This morning, at 6 AM, I received a message on WhatsApp stating that my account, linked to the phone number +[redacted]33 and under the name Jonathan Trauner, was banned due to spamming. I immediately submitted a review request upon receiving the ban notice. I assure you that I had no intention of spamming and was surprised by the ban. I understand that the ban could be for 48 hours, or it could be permanent, with the possibility of being lifted after 24 hours, possibly by tomorrow morning. I seek advice on what steps to take if my account remains inaccessible after the 24-hour waiting period expires tomorrow morning between 7 AM - 8 AM in Jerusalem, Israel time. I am hopeful that my account access will be restored, retaining all chat history and contacts.

Hello, I received an email from the WhatsApp server stating my number has been banned. I am unsure of the reason since this is the first time it has happened. I was in the middle of a transaction with business partners when this occurred. I sincerely apologize and kindly request assistance in removing the ban from my account. Your help in this matter would be greatly appreciated. Thank you.

Dear Admin, I hope you are doing well. I encountered an issue with my MTN mobile line ([redacted]8) being banned from WhatsApp this Tuesday. Despite multiple attempts to review and resolve the ban, it remains unresolved. This number is crucial for my communication needs. Surprisingly, today I experienced a similar ban with my Glo mobile line ([redacted]1) on WhatsApp without explanation, prompting me to seek assistance. I kindly request your help in lifting the ban on my MTN mobile line ([redacted]8) so I can resume using WhatsApp as usual. I apologize for any misunderstanding that may have caused this situation. Thank you for your prompt attention and support.

My WhatsApp Business account has been closed, causing all my work to stop. Please, can you reopen it without any notice? My account is very old, and I do all my work on it. I have been using this account for many years. Please, help me reopen it and remove the ban. I am facing many issues due to this account closure. I apologize for any mistakes and request you to start my work again. My number is [redacted]. Thank you.

Subject: Appeal for Unbanning of Whatsapp Account I am writing to appeal the ban on my Whatsapp account associated with phone number [redacted], which was banned on February 12, [redacted], for sending messages to unlisted contacts. My account was misused by a colleague for sending business messages without my permission as I cannot use my phone during work hours. I was unaware of this activity until the ban occurred. I request the opportunity to regain access to my account, as it contains essential files, photos, and contacts. I assure you that I will adhere to Whatsapp's Terms of Service strictly in the future. I have emailed support.whatsapp.com multiple times over the past few days without receiving any response. I look forward to hearing from you soon regarding the status of my account. Thank you for your attention to this matter. Sincerely, Ang

I unintentionally created a group on WhatsApp and added people who didn't have my number to ask them to save it for business purposes. Unfortunately, I was banned. I want to apologize and explain that it was not my intention to violate any rules; I am not a fraudster. My WhatsApp number, which is crucial for my business and school, has been banned. I would greatly appreciate it if they could lift the ban. It would mean a lot to me. Thank you for your understanding and cooperation.

To the WhatsApp team, I have been a loyal user of WhatsApp for over 8 years, always abiding by the company's policies. As an employee at a loan company, it's crucial for me to communicate with customers to secure repayments. Unfortunately, a customer who defaulted on a loan maliciously reported my number, +[redacted][redacted], leading to my WhatsApp being blocked. I urge the team to conduct a thorough verification and unblock my account promptly. The repercussions of not resolving this issue fairly could have a negative impact on all those involved. Please reconsider your decision, as my livelihood depends on the proper functioning of WhatsApp for work purposes. Thank you for your attention to this matter.

Hello, I'm writing to address an issue I'm facing with my WhatsApp account. Since last Sunday night, when I try to open WhatsApp, the message "This account cannot use WhatsApp" pops up. I am unable to understand why this is happening as I believe I have not violated any WhatsApp policies. Considering I heavily rely on WhatsApp for my studies, work, and to communicate with friends, I urgently seek assistance in resolving this matter. I am aware of the terms and conditions of WhatsApp, and to the best of my knowledge, I have not engaged in any inappropriate or disruptive behavior on the platform. It is concerning that my account might have been reported without a valid reason, causing me serious inconvenience. My account is associated with my number +[redacted]8. I sincerely request your prompt attention to restore my access to my account. Thank you for your help.

I wanted to share my business phone number, *[redacted]*, which is dedicated to property-related communication via WhatsApp. I have been professional and respectful in my messages, ensuring all discussions are business-related and mutually beneficial for all parties involved. I kindly request WhatsApp's assistance in recovering my account promptly, as it is crucial for my scheduled appointments with customers. Your attention to this matter would be greatly appreciated. Thank you.

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My WhatsApp number has been banned from using the app. I cannot access it and when I try to log in, it says no. My account has not been verified, please assist in reactivating it. My decryption tool has not been working for two days in Abuja. No information on the issue. I lost the phone number connected to my Opay account and need to use a new one. My WhatsApp account has been banned for over a month. Need help unblocking it. My account was banned on WhatsApp on two numbers, but I had WhatsApp. Please block my WhatsApp and reactivate it. My account was unjustly banned on WhatsApp without a valid reason. Help with my issue, please.

Good morning, Whatsapp community members. I received the unfortunate news on 02/26/[redacted] that my account (+[redacted][redacted]) was banned from Whatsapp Business for allegedly impersonating another company, specifically SICREDI, where I am employed. I have always used my official email to communicate as an employee of SICREDI, not with the intent to deceive. I handle various tasks as an account manager on the platform, which can be verified through my conversations. I kindly request a review to lift the ban, as my number is even listed on the company's cards. I have submitted documents proving ownership of the account and my association with the company. I am willing to remove any company-related information and transition to using only Whatsapp Messenger if necessary.