I received a WhatsApp from a friend a while ago, saying that he had accidentally sent m...

GetHuman5741995's Hacked Account issue with WhatsApp from February 2021

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Before contacting them, items GetHuman5741995 may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, WhatsApp Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5741995's own words
I received a WhatsApp from a friend a while ago, saying that he had accidentally sent me a code. I sent him the code, but in the time realised he had been hacked and deleted the message. Then I received another message saying “I couldn’t see the code, can you take a screen shot”, so I left it. Then earlier to-day I received a notification that something had changed, and before I could act I was locked out of my WhatsApp. Then I clicked “send code”, no new code was sent and it says that I’ve tried too many times, however I haven’t tried at all, I waited the seven hours for it to expire however as soon as the seven hours were up the timer reset.*My phone number is *** **** ******, but don’t call because I’ll assume you’re probably the hacker.*I work for the NHS and really need this account to coordinate at work, could you people help asap.

GetHuman5741995 did not yet indicate what WhatsApp should do to make this right.

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WhatsApp

Hacked Account issue
Reported by GetHuman5741995
Feb 11th, 2021 - 6 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 28862 others
0 customers following this

Timeline

GetHuman5741995 started working on this issue
Feb 11th 1:10am

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