WhatsApp Customer Service Issues

On Thursday, December 3rd, [redacted], my WhatsApp number +[redacted][redacted] was banned and I am unsure why. Despite sending multiple emails, only some responses were received. Today, December 6th, [redacted], I managed to log in briefly before being logged out again after 20 minutes, resulting in another ban and preventing access to my account once more. I am distressed by this situation and seek help in resolving the issue promptly to regain access without further interruptions. Thank you in advance for your assistance. I look forward to your prompt response.

Hello, My account was compromised, and I am unable to regain access. I am not receiving the verification codes on my phone number. An acquaintance added me to a group chat and requested that I share the verification code with him. I am skeptical about this request. Thank you for your assistance. Phone Number: [redacted] Mohanad Al Safi

My WhatsApp account was banned four days ago, and after reaching out to them, I received a response instructing me to verify my account again. I complied, only to discover the next day that my account was banned once more. Despite making repeated complaints and following their instructions, I now cannot access my account at all. Every time I reach out, I am simply told to repeat the same steps again. It appears that my issue is not being addressed, and this situation is causing me significant inconvenience as I am losing clients. I urgently need my account reinstated to avoid further disruption.

My WhatsApp account was banned around four days ago. I reached out to support and got a response after about 12 hours asking me to verify my account, which I did. However, the next day, I found out my account was banned again. I tried to reach out again and was instructed to verify my account once more, but this time I couldn't access my account at all. Despite following their instructions repeatedly, my account remains banned. I am frustrated by the lack of progress and the inconvenience this is causing me, including losing important clients. I am eager to have my account reinstated as soon as possible.

Last Sunday, my phone number was hacked. I've been bombarded with emails and calls in Spanish regarding my two-step verification, which was in place before the hackers accessed my number. My boyfriend reached out to your support team, and the response indicated that I should regain access to my WhatsApp after 7 days. However, when I tried again, I received a message about "guessing too many times." I urgently need assistance to regain access to WhatsApp. Please help me with this issue promptly.

I suspect my account has been compromised as I am unable to access it and the hacker is contacting my contacts. They have messaged my family members while I was present. I need assistance in resetting and securing my account. I am unable to take any actions within my WhatsApp application. When attempting to reset my account with my phone number, I receive an error message stating I have exceeded my guessing attempts (even though I have not tried). Please refer to the screenshot for details. I am concerned the hacker may gain access to sensitive information from my previous messages and attempt to compromise the accounts of my loved ones.

About two months ago, a friend told me they were hacked on WhatsApp. Since then, I keep getting added to inappropriate group chats once a month. I suspect it's the same hacker, as the people added are connected to my hacked friend. Today, I was added to such a chat for the third time. I deleted it immediately. After a few hours, when I tried to use WhatsApp, I got an error message saying I was logged in from another device, indicating I've been hacked. When I tried to log back in, it said my account was banned. I've emailed support several times today but haven't heard back yet. I urgently need my WhatsApp back. If there's a way to lift the ban and set up two-step verification to prevent this in the future, I would greatly appreciate it. Thank you.

Hello team, I am experiencing a problem with my WhatsApp application. If I was in the USA, I would visit your office for assistance. My business and original number, +[redacted][redacted], was initially banned and then unbanned after my appeal, only to be banned again immediately. I have resorted to opening a new WhatsApp account with a different number, but it keeps getting banned, and I am frustrated. I want to clarify that I am not using the app or the number for any fraudulent activities. I am reaching out for help as this situation is causing significant inconvenience. Your assistance would be greatly appreciated. Thank you.

Hello team, I am experiencing issues with my WhatsApp application. I'm currently unable to visit your office as I am located in a different country. My business number, +[redacted][redacted], was initially banned, then unbanned upon appeal, only to be banned again. I have tried using different numbers to create new accounts, but they keep getting banned as well. I am frustrated as I am not engaging in any fraudulent activities with the app or the numbers. I am reaching out for assistance from the same iPhone I use for messaging. This situation is causing significant inconvenience for me, and I would appreciate your help in resolving this matter. Thank you.

Our business WhatsApp number and my personal important number, +[redacted]34, have been blocked. It seems like some competitors are causing issues by joining our group and then reporting and blocking us. This is not the behavior of genuine clients. I request that you kindly unblock our WhatsApp number. We are facing this issue for the second time in the last 48 hours. If there has been any misuse from our end, we apologize, but we request that you unblock our number and provide a reason for the block. We experienced a block today shortly after using WhatsApp, where we only replied to messages rather than sending unsolicited ones. If there is a paid business WhatsApp service available, please inform us as we are willing to subscribe to avoid such blocks in the future. It is crucial for us to communicate with our 12,[redacted] clients daily. Your understanding and resolution are greatly appreciated. Best regards, Ravindra Golakiya +91-[redacted] +91-[redacted]

Dear Sir/Madam, I would like to address the recent ban on my WhatsApp number, [redacted], since December 4, [redacted], without clear reasons provided. Previously, my WhatsApp was working perfectly without any issues. As this is my official contact number and I am currently serving as a Reader in the District Consumer Disputes Redressal Commission in Yamuna Nagar, I humbly request for the unbanning of my WhatsApp number at your earliest convenience. Thank you, Anil Singla Reader District Consumer Disputes Redressal Commission, Yamuna Nagar

Our business WhatsApp number and my personal important number, +[redacted]08, have been blocked. It appears that some competitors have been adding themselves to our group only to report and block us. Legitimate clients do not engage in this behavior. We apologize if there has been any misuse and request that our number be unblocked. We are exhausted by this situation over the past 48 hours. We seek clarification on why the block occurred. We started using WhatsApp again today at 7 PM IST, and within an hour, our account was blocked. We have not sent unsolicited messages and only replied to those who contacted us. If WhatsApp offers a paid business service, we are interested. Continuously banning our business number is detrimental to our communication with over 12,[redacted] clients who rely on our daily updates. Kindly lift the ban promptly. Thank you. Regards, R. Golakiya.

Our business WhatsApp number and my important personal number, +[redacted]34, have been blocked. It seems that some competitors may be misusing the reporting feature to block us. Genuine clients are not involved in such practices. We request for the numbers to be unblocked as soon as possible. We apologize for any misuse that may have occurred. We are interested in any paid business WhatsApp services that may be available to prevent such issues in the future. Kindly advise on the reason for the block and any potential solutions. Thank you. Regards, Ravindra G.

I am experiencing an issue with our business WhatsApp number and my personal number, +[redacted]08, being blocked. It seems like some competitors are adding themselves to our group and then reporting and blocking us. This behavior is affecting our ability to communicate with our genuine clients. We apologize if there was any misuse on our part and kindly request the numbers to be unblocked. We are interested in any paid business WhatsApp service available and are willing to subscribe to ensure uninterrupted communication with our 12,[redacted] daily clients. We seek clarification on the reason for the block and appreciate your prompt attention to this matter. Best regards, R.G.

Dear Customer Service, I recently ported my number from Vodafone to Airtel. I have been experiencing some issues with receiving calls from unknown numbers asking about a lottery message sent on WhatsApp, which I did not send. Since November 30, [redacted], I have been unable to open WhatsApp. I visited an Airtel gallery and was informed that it would be resolved within 48 hours, but even after providing a scanned copy of my ID, I have not received a response. This number is crucial for my child to receive messages. I would appreciate your assistance in resolving this matter promptly. Thank you, Sanjeev P.

My WhatsApp account has been banned four times within 72 hours for unknown reasons. I am just a vendor who advertises my goods via WhatsApp. I have completed the two-step verification authentication, so I don't understand why someone could still hack my account or why WhatsApp would ban me. I hope WhatsApp can unban and verify my account, as I wish to stop being denied entry. I hope my complaint reaches you soon and can be resolved promptly. Thank you.

I recently faced some issues with my WhatsApp account being banned multiple times. After trying to resolve it through email and still not being able to retrieve my account, I eventually gave up hope and got a new number. However, my new WhatsApp account got banned after just a week. I went through the process of emailing support and it was reinstated after 12 hours but unfortunately got banned again after just an hour of use. This cycle has become incredibly frustrating for me as I now have tried with four different numbers and none of them are working. I would greatly appreciate any assistance with this matter.

Dear WhatsApp, I believe my account has been hacked. I received an SMS requesting a code, and thinking it was from a close friend, I provided it without realizing it was a scam. Now my account and one of the groups I'm part of have been hijacked. Can you please deactivate my account since it's no longer associated with my phone number? The correct number linked to my account is +49 [redacted] [redacted]. Due to too many registration attempts, I won't be able to receive SMS for the next 11 hours. I urgently need your assistance as there is ongoing unauthorized activity on my account. Thank you, Balazs

Four days ago, I purchased a SIM card, but I discovered it was banned from using WhatsApp. After I contacted Android WhatsApp Support via email, they informed me that my account had violated their terms of service. I replied, acknowledging the terms and expressing my agreement to abide by them. However, they maintained that my account's activity had breached their terms and would remain banned. I explained that I was a new user and had no knowledge that the previous owner of the SIM card had their account banned. I am in need of assistance in resolving this issue.

This morning, I mistakenly forwarded a WhatsApp verification code that was sent to my iPhone to a friend. Shortly after, my WhatsApp was logged out, and when trying to request a new verification code, I kept receiving an error message stating it was incorrect. I have now been locked out of my account for 12 hours. I fear that the hacker may have altered the code or enabled two-step verification. Any assistance would be greatly appreciated.