WhatsApp Customer Service Issues

My WhatsApp number is banned. I suspect my account activity violated the Terms of Service. Please check into this WhatsApp ban issue. We were using WhatsApp on [redacted], but unfortunately, the SIM card transfer resulted in... Hello, my WhatsApp number has been banned. If possible, please enable WhatsApp*number... Kindly assist me, my WhatsApp account was hacked, and my number is now banned, what should I do? Whenever I try to open WhatsApp, it keeps asking for the verification code repeatedly, indicating... Sir, my WhatsApp number [redacted] has been banned, kindly reopen my WhatsApp. My WhatsApp has been blocked. My WhatsApp number [redacted] has been banned, please unban my WhatsApp. My WhatsApp number [redacted] is banned, please unblock it. Please lift the ban on my WhatsApp account, it was banned unjustly. My WhatsApp account with mobile number ********** has been hacked by someone else. I wish to update my number, however...

Hello Whats App team, I would like to suggest several improvements to enhance the platform based on feedback from forums worldwide. Firstly, allowing forum creators to permanently delete or remove messages using a secure pass code would be beneficial. This feature would help maintain the forum's purpose by preventing irrelevant posts. Additionally, protecting the forum creator as a permanent admin from being blocked or removed by other admins is essential. Consider introducing a storage system for users to save data within Whats App, either for a minimal fee or for free in some regions. Furthermore, providing WiFi connectivity across all global ports could facilitate seamless communication. Integration of features such as document scanning, money transfer, travel bookings, and high-speed WiFi in underdeveloped regions like Africa and Asia would broaden Whats App's appeal. By implementing these enhancements, Whats App can become a comprehensive social media platform catering to a diverse user base globally. Thank you for considering these suggestions for the betterment of our social interactions. Best regards, O.B.

Hello, I am seeking assistance in appealing a ban on my WhatsApp number, +1 [redacted]. I have been a user since [redacted] and have never violated any terms. Recently, I was unjustly reported and banned, impacting my work and client relations. I have evidence to support my innocence and request a review of my account activity to resolve this matter promptly. Your attention to this issue is greatly appreciated. Thank you. Best, Max

My spouse is currently in India. Lately, when he calls me through WhatsApp, the call shows up as gray and indicates a poor connection. It continuously attempts to reconnect. We have both checked our networks, and he can successfully make calls to friends in two other countries, but encounters issues when calling me in the US. This has been happening over the past few weeks. I have already uninstalled and reinstalled the app, upgraded to IOS 14, but the problem existed even before that. It is crucial for me to communicate with my husband. I received an unhelpful email that did not address this problem at all, advising to use wifi instead of data. Unfortunately, we can only connect using data, not wifi. It is strange that it works with all other friends but encounters problems with my number. I would greatly appreciate real solutions. I would like to have a conversation with a customer support representative to seek assistance in resolving this issue.

Dear Sirs, I am Paula Yacoubian, a Lebanese parliament deputy and anti-corruption political activist. You can find me on Twitter: @PaulaYacoubian. I have unfortunately experienced a situation where my phone number has been banned by WhatsApp. Upon receiving the message stating, "Your phone number is banned from using WhatsApp. Contact support for help," I wish to clarify that I have not breached any of WhatsApp's terms of service. On September 25, an individual with the phone number [redacted] [redacted] intentionally orchestrated actions leading to the ban of my account. They sent inappropriate content and added me to a group with an objectionable name, which I promptly exited. I have blocked this individual to demonstrate my compliance with WhatsApp policies. Being a target of cyber threats due to my anti-corruption advocacy, I request your urgent assistance in reinstating my account and preventing this user from victimizing others. Best Regards, Paula Yacoubian

Hello, I have been repeatedly added to a group titled "porn enfant" without my consent. Despite leaving and reporting the group daily, I believe I was wrongfully banned without a proper investigation. I urge you to reevaluate the situation as the evidence provided against me is unfounded. If my concerns continue to be disregarded, I will be forced to seek legal counsel. I have tirelessly reported the abusive group with no response, and it is unjust that I am facing consequences instead of the perpetrators. Please address this promptly. You can reach me at +[redacted]73 by tomorrow to avoid further escalation. Thank you for your attention. Regards, NH.

My WhatsApp number and my wife's number were both banned simultaneously last Saturday night. We are puzzled as to why this occurred. Despite reaching out multiple times to their support email, we only received automated responses mentioning complaints against us. WhatsApp has refused to give further details, leaving my wife cut off from six student groups, and myself unable to access various provider and customer account numbers. We suspect foul play as there has been no malicious activity on our accounts. It seems someone may have used multiple phones to falsely report us, despite no actual interaction with our numbers. This lack of transparency feels like being convicted without a chance to defend ourselves against fabricated evidence. Our Mexican numbers are +52 33 1[redacted] belonging to Laura Gabriela Sagastegui Rodriguez, a 51-year-old university teacher, and +52 33 3[redacted] belonging to Orazio di Bella, a 54-year-old business owner. I, Orazio, do not engage in spamming and only occasionally share memes and work-related content on WhatsApp. This unjust banning is disappointing and showcases WhatsApp's vulnerability to misuse.

Hello, I accidentally deleted a message with the "delete for me only" option and then wanted to delete it for everyone. To try to retrieve the message, I deleted the app and reinstalled it. However, the recovered messages only go back for the last 24 hours. How can I ensure that the specific message has been deleted for everyone? Also, I need help with recovering all messages sent today and for the last 24 hours. Thank you, Elie.

I would appreciate your assistance. I have been attempting to reach out to support all night. During a video call with a friend, I was abruptly disconnected from my WhatsApp. A message stated that someone had registered with my phone number, prompting me to verify my credentials. However, upon attempting to do so, I received a notification stating my number was banned. I have committed no violations of the terms of service. I am a law-abiding citizen with a kind nature who would never cause harm. It is concerning that my ban coincided with another registration on my number. I kindly request your help in unbanning my number and providing an activity log. I rely on WhatsApp for work and to communicate with my family. I apologize for the multiple emails; WhatsApp is a vital tool in my daily life.

I have contacted WhatsApp regarding my account issue. Even though a response was received from them, I am still unable to access my account and suspect it has been hacked. Here is the request I submitted to WhatsApp: Dear WhatsApp Team, I apologize for the mistake that led to the ban of our WhatsApp business account with the number +91 [redacted]. We were not fully aware of the terms and conditions, which resulted in us unknowingly using a third-party application called WhatsApp Bulk Center. Once we realized it was against your policies, we promptly uninstalled the application and committed to adhering to WhatsApp's guidelines moving forward. We have since familiarized ourselves with the correct usage of the WhatsApp Business app and understand and agree with your terms of service. Therefore, we kindly request the removal of the ban on our WhatsApp business account. Sincerely, Shameer S Mobile: +91 [redacted]

Hello, I recently received a request on Instagram from a friend's restaurant to claim a complimentary dinner. Trusting the source, I provided my full name, birthdate, and phone number to register. Subsequently, they sent me a verification code via SMS. Upon inputting the code, my WhatsApp was compromised, and requests for money were sent to my contacts. I was then prompted to verify my phone number on WhatsApp by entering a 6-digit code received via SMS. Despite multiple attempts, WhatsApp remains stuck on the verification page. I am uncertain whether the verification requests are from hackers or WhatsApp itself. Could you kindly advise on the next steps to resolve this issue? Thank you for your assistance, Pam

I accidentally created my WhatsApp account in FM MOD instead of the regular WhatsApp when I got my new phone after my old one was damaged on August 8, [redacted]. As a result, I have not received any messages or chats since that date. Even though I can receive messages from another phone, I am missing all the chats from August 8, [redacted], onwards. These chats are very important to me, and I really need them back. My name is Raza Hussain Ansari, and I kindly request your assistance.

Hello, I am reaching out because my WhatsApp account has been compromised. Even though I did not share the 6-digit code that scammers are using, my account was still hacked. I did not engage in sending any codes and only responded to the other person, who was also a victim of hacking. Currently, my WhatsApp has been de-registered, and my phone number is no longer recognized. I have taken screenshots of the situation as proof. I have been locked out of my account for almost three days now, and none of the options provided in WhatsApp's FAQs or the steps I have been offered have been effective. I have already submitted a complaint, but since my account has been de-registered, WhatsApp does not acknowledge me as a valid user. I have been trying to request a call back, but that feature is not accessible. The system now indicates that I have attempted too many times and requires me to contact support. I click on the support link, describe my issue, and upload screenshots, but WhatsApp redirects me to the FAQs, which do not provide a solution. Furthermore, it prompts me to configure email, which I am unable to do. A call back from WhatsApp is vital for me at this point since emails and website links have been ineffective. Thank you, Katherine

Hello, I have encountered a complex issue with my WhatsApp account. Despite explaining the situation to WhatsApp support, I found they were unable to assist me effectively. After an interaction with an individual where things became tense due to perceived disrespect, I received numerous verification code requests leading to being logged out. Despite initially dismissing it as a joke, I ultimately lost access to my account overnight. Although I have received the necessary SMS verification codes, WhatsApp prompts me to wait 7 hours before attempting to log in again. The individual mentioned a 12-hour lockout, and indeed, the app indicates the same. I am seeking assistance to resolve this matter, willing to provide my 2FA email, code, and WhatsApp SMS codes. Any help would be greatly appreciated.

Subject: Urgent Issue with WhatsApp Account Dear Customer Support, I am experiencing a significant problem with my WhatsApp account. Over the years, despite changing phones and postpaid numbers, I have been using the same account. I unintentionally deleted my WhatsApp account today and now need to verify it using my old, inactive number from [redacted]. This old number, [redacted]0, is vital for my work with my team in France, as it contains important files, contacts, and conversations crucial for my daily tasks and business deals. WhatsApp is my primary messaging tool, and this account holds immense value for both work and personal use. I am seeking immediate assistance to recover access to this account due to its significance to my professional commitments. I am hopeful for a prompt response and resolution to this matter. Thank you for your attention. Sincerely, Frances L.

I'm having trouble receiving my WhatsApp verification code as it asks me to "resend SMS in ** hours." My number was hacked and is now banned. How can I remove the ban? I would like to permanently delete an old conversation from both sides. My hacked account is responding slowly, and I need help accessing it securely. Additionally, my account was banned, and I need it reopened. I'm requesting a verification code, but it states to "resend SMS in 1 hour." Please assist in sending me the code. My number, [redacted], was banned today, and I need help unbanning it. Thank you.

A few months back, I accidentally deleted my WhatsApp chat history from my phone. Although I have it backed up on Google Drive, I'm struggling to restore it despite following the instructions carefully. I also have a separate chat history since then that I want to back up, but I'm worried it might affect the previous backup. Despite multiple emails to WhatsApp, the responses have been unhelpful and generic. There's an upcoming update for WhatsApp, and I fear it might erase my current chat history. Any suggestions on how to proceed would be greatly appreciated. Thanks! -R.

Hello, I'm seeking assistance as my WhatsApp account has been hacked and is not functioning on my mobile device. It keeps prompting me to...Hello, I'm having trouble accessing my WhatsApp account. It seems to have been banned. Could you please assist me in reactivating...Unfortunately, I woke up to find my WhatsApp account banned. I urgently need it for work purposes. Could you kindly help me with this issue?...Hi Team, I am unaware of why my account was suddenly banned this morning. It's crucial for me to use it for some tasks. I would appreciate your...Dear Support Team, I'm unsure why my number was banned. My child was using my phone. Can you please look into this matter and reinstate my...Dear Support Team, My WhatsApp number was unexpectedly banned. I have urgent work pending. Could you kindly lift the ban on my number at...Greetings, My WhatsApp account has been banned, and I need to use it urgently. Kindly assist in reactivating my WhatsApp number...Hello, I mistakenly got my WhatsApp account banned. My child accidentally did something on my phone. Could you please help me...Hello, please unlock my WhatsApp account.

My WhatsApp number has been mistakenly banned, and I'm unsure of the reason. I'm unable to restore my data and would appreciate help with this matter. I kindly request assistance from customer service. I want to report that my phone number was banned from WhatsApp without my knowledge. I need help with unblocking my WhatsApp business account under the number ********** from August. Please unban my WhatsApp number, as I require access to important information. I request to have WhatsApp banned on the number **********. Unfortunately, my sim card is damaged, and I'm unable to use WhatsApp to access crucial contacts. I am unaware of the reasons for my WhatsApp number being banned and seek assistance in resolving this issue. My WhatsApp has been hacked, and it is not working on my mobile device. Could you please turn it back on? Thank you for your help in unbanning my WhatsApp number [redacted].

My WhatsApp number has been mistakenly banned, and I am unsure of the reason. I am unable to restore my data, so I need help with this issue. I seek assistance in resolving this matter promptly. Thank you.