Someone texted me to invest in Wepay. They asked for my account number and phone number...

GetHuman-onyirifo's Hacked Account issue with WhatsApp from May 2020

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Before contacting them, items GetHuman-onyirifo may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, WhatsApp Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-onyirifo's own words
I was trying to join the online payment stuff before my account got hacked. ... Someone texted me to invest in Wepay. They asked for my account number and phone number. I sent them my account number, phone number and transferred the money to them. Then they called me and asked me if I've gotten a pin from whatsapp. I said yes. They asked for the * digit PIN and I told them. They asked me to turn off my data and that's how my account got hacked
It was frustrating because all my chats have been lost. Very important chats have been lost. And the idea of someone else using my account was frustrating too
I want whatsapp to deactivate my account. I don't want to use the account anymore.
I'm a new customer and i expected this issue to be fixed since. I've waited patiently for this issue to be fixed. But up until now, it hasn't been fixed.
I've tried to log into the account and deactivate it myself but I can't because they're asking for a two story verification password.
How GetHuman-onyirifo fixed the problem

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WhatsApp

It's was an online payment stuff. Wepay
Hacked Account issue
Reported by GetHuman-onyirifo
May 24th, 2020 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 25026 others
0 customers following this

Timeline

GetHuman-onyirifo started working on this issue
May 24th, 2020 11:50am
GetHuman-onyirifo indicated the issue is not fixed yet.
Jun 5th, 2020 7:55am
GetHuman-onyirifo indicated the issue is not fixed yet.
Jun 5th, 2020 8:08am
GetHuman-onyirifo indicated the issue is not fixed yet.
Jun 5th, 2020 8:08am
GetHuman-onyirifo indicated the issue is not fixed yet.
Jun 5th, 2020 8:08am

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