WhatsApp Customer Service Issues

Dear Sir, My name is Arun. I recently had my phone number banned for violating the terms and conditions. I received this information when I reached out via Gmail. I was completely unaware of the rules set by WhatsApp. Kindly consider reactivating my phone number mentioned below. I assure you that I will not repeat any actions that go against the terms and conditions of WhatsApp. I kindly request a prompt response from your end at your earliest convenience. Thank you.

Hello, I apologize for potentially breaching your policies unintentionally. Upon reviewing the WhatsApp Legal Info, I believe I have pinpointed the violation. I have recognized one policy that has been breached: Policy titled "Acceptable use of our services" section (e) prohibiting sending illegal or impermissible communications such as bulk messaging, auto-messaging, auto-dialing, and similar activities. While the messages sent were not meant to cause harm, I understand they may have compromised the privacy of the recipients. If there are any other regulations I have infringed upon, please inform me. I sincerely apologize and take full accountability to prevent this from recurring. Could you advise on the steps to restore my suspended WhatsApp account? Thank you for your assistance. Best regards, Farhah

Hello, I recently noticed that my WhatsApp account with the number [redacted]9 has been banned, and I am unsure of the reason for this action. After reviewing the terms and conditions, I am uncertain if I have unknowingly violated any regulations as I use this number for personal and business purposes. As a tattoo artist, I frequently share images and videos of my work, and my clients are having difficulty contacting me through this number as it appears to be functioning but I am unable to respond. This situation is negatively impacting my business, and I would greatly appreciate any assistance in resolving this issue, whether by reinstating the account or removing it entirely from WhatsApp. Thank you for your help.

I used my account for personal and business purposes, but I never shared anything inappropriate. I usually post pictures and videos of my latest work on my status. I am confused about why my account got banned because I have always followed the terms and conditions. This ban is negatively affecting my business as clients are trying to reach me without success. I need clarification on why my account was banned so I can explain to my clients. Please help me either remove my account entirely or provide details on what I did wrong. I seek closure on this matter.

While I was busy inviting my customers to my company, I received a message asking me to verify my number on WhatsApp. I attempted to verify, but I received a message stating I had been banned from the platform. I then tried using my alternative number to resume customer service, and it verified successfully. However, after some time, I faced the same verification request and was informed I had been temporarily banned yet again. I seek assistance in restoring my accounts as this situation persists. My phone numbers are [redacted] and [redacted]. Your help is greatly appreciated. Thank you.

Dear WhatsApp Customer Care, I am writing to inform you that my old mobile number [redacted] was lost on 25th Nov [redacted] at around 06:00 PM. Unfortunately, I did not have a security password set on the device. There are important official documents on my WhatsApp that I am concerned about as the account is still active on the lost phone. I have already blocked the SIM card, but I worry about potential misuse of the information. Therefore, I kindly request that my WhatsApp account be deleted entirely to prevent any unauthorized access. Your prompt assistance in this matter would be greatly appreciated. Thank you, Meena P

I woke up this morning around 4:00 am to find out that my phone number was banned from using WhatsApp. I tried using another number to open the app, but I got banned again shortly after. I attempted to delete and download WhatsApp four times, but the problem persists. I received various reasons for the ban and I am unsure what caused it. I urgently need to resolve this issue as I have important information on WhatsApp. I assure you that I will abide by WhatsApp's terms and conditions. Thank you and God bless.

I originally set up my WhatsApp account in [redacted] while living in Malaysia. Now that I am in the U.S., my account has been removed, prompting me to create a new one. Upon trying to use my Malaysian number, a 6-digit code is required, but since the account is gone, I can't receive the code. I desperately need help to access my information and contacts. How can I get assistance with this issue?

Yesterday, a fraudulent caller contacted me claiming there was a meeting in one of my WhatsApp groups. He falsely stated that only the group admins could send messages during the meeting and tricked me into providing him with a code sent to me. Unfortunately, in a moment of distraction, I shared the code with him. Subsequently, he mentioned the code was invalid and promised to send another one. Despite receiving a few more calls from him, I later realized that I had lost access to my WhatsApp account due to this scam.

I encountered an issue after following the instructions on WhatsApp's FAQ page to reinstate my service. Let me clarify my situation: I arrived in South America yesterday for a two-month work trip. Unfortunately, my iPhone was left in a taxi and I couldn't recover it. I purchased a new phone and attempted to reinstall WhatsApp, but my SIM card is still in the lost phone based in the USA. I backed up my WhatsApp to the Cloud and currently have WiFi access, but I can't access my account. I recently discovered that WhatsApp deletes accounts if not reactivated within thirty days. I adhered to the instructions, only to find I can't reactivate my account from overseas and it might be deleted. I need suggestions on how to resolve this and transfer my account to the new phone. WhatsApp's current setup is hindering me. Assistance is appreciated. -E. Lee

Hello, my WhatsApp number has been banned without any clear reason. I am puzzled as I have not shared any content that goes against WhatsApp guidelines. I have reached out to WhatsApp support, but they informed me that my number was banned for violating their terms of service. I am unsure of what steps to take next. Should I wait for further information or create a new account? Any guidance on how to resolve this issue would be appreciated. Thank you.

In October, my phone got damaged, preventing me from using WhatsApp. I later discovered that being in groups with inappropriate names could result in a ban. Due to the constant name changes in the groups I was in, I unknowingly got banned. Despite trying to reach out to WhatsApp about the wrongful ban, I've only received automated responses.

I recently got a notification saying my account was accessed from a different device without my knowledge. I mistakenly clicked "cancel" instead of "verify," resulting in my account being closed. Now, when I try to log in, it states that my account has been banned due to security reasons. I have emailed support multiple times, but only receive automated responses acknowledging the issue. It's been two months, and I have been unable to reach anyone from WhatsApp for assistance or find a solution online.

Someone connected my account to supercell without permission, and now I can't access my own account on Clash of Clans. Whenever I try to open my game, their account opens on my phone instead of mine, which is a 10th level max account. I hadn't connected my ID to supercell before, but it seems they did, and now I can't access my own account on my phone. Their clan is opening instead of mine. Please help me so I can get my max clan back. Thank you.

Hello WhatsApp Team, I acknowledge that my number was banned due to a violation of your policies. I sincerely apologize for any mistake I may have made and regret it. I kindly request the unbanning of my real and personal WhatsApp number, +[redacted]15. This number is essential for me as it connects me with my friends, family, and significant business contacts. I assure you that I will strictly adhere to the terms and policies going forward. Thank you for your understanding.

Hello, I am Arpitha, a digital marketing executive. I unintentionally sent a promotional message through my business WhatsApp account to multiple customers, leading to my number being banned. This situation is crucial for my job as all my customers use this number. I urgently need assistance to unban my number on WhatsApp to continue with my work and regain access to my job. Your prompt action in unbanning my number will be greatly appreciated. Thank you. Phone number: +[redacted]87

My WhatsApp number was deactivated after 6 months of inactivity. I now have a new phone but can't log into WhatsApp with the old number because it's deactivated. The number was originally with TATA DOCOMO, which is now part of AIRTEL. AIRTEL mentioned the number is blocked because it was deactivated and is no longer on any network. I urgently need access to my WhatsApp as it contains vital conversations. Is there a way to retrieve my WhatsApp without the old number?

Hello, I am currently in New Zealand, and unfortunately, my old phone has stopped working. As a result, I am unable to use my old Italian sim card. I was wondering if it would be possible to send the verification code either to my email or to my New Zealand phone number? I need to retain my Italian number for WhatsApp as it is my primary means of communication with my loved ones in Italy. My Italian number is +[redacted]99, and my current New Zealand number is +[redacted]0. Thank you.

Hello, I recently had my Whatsapp account banned after a prank with the group name. There was no prior warning given. Although the group name was misleading due to the prank, there was no inappropriate content in it. Additionally, the group has been inactive for several years. Other group members were also banned. I have attempted to contact Whatsapp support through email multiple times without success. I rely on my account for work purposes, so I am hoping to find out if there is a way to have the ban lifted. Thank you.

Subject: Help Needed with Banned WhatsApp Account Dear Support Team, I recently had my personal WhatsApp account banned ([redacted]). I suspect it was due to receiving numerous spam reports from someone, resulting in the ban. I have reached out via email multiple times for assistance but have not received any help. This ban has significantly impacted both my personal and professional life as I am unable to communicate with over [redacted] relatives, friends, customers, and family members. A significant event occurred when my wife accidentally reported my number while using WhatsApp on her phone, further complicating the situation. I kindly request your prompt assistance in resolving this matter. Thank you, Venkatesh [redacted]