Whatsapp banned *--Support Info-- mobile...

GetHuman3362034's customer service issue with WhatsApp from August 2019

Help with my WhatsApp issue
The issue in GetHuman3362034's own words
Whatsapp banned *--Support Info-- mobile:********** *Debug info: unregistered*Description: *.**.****Version: *.**.****App: com.whatsapp*LC: US*LG: en*Context: register-phone*Carrier: Jio *G*Manufacturer: vivo*Model: vivo *****CPU ABI: armeabi-v*a*OS: *.*.**Socket Conn: DN*Radio MCC-MNC: ***-****SIM MCC-MNC: ***-****Free Space Built-In: ********** (*.** GB)*Free Space Removable: ********** (*.** GB)*FAQ Results Returned: **FAQ Results Read: n*a*Smb count: **Ent count: **CCode: *Target: release*Product: *****Device: *****Build: MMB**M release-keys*Board: QC*Reference*Phone*Kernel: *.**.**-perf-gecf****a* ** SMP PREEMPT Wed Mar * **:**:** CST *****Connection: M.O.B.I.L.E. (L.T.E.)*Device ISO****: ****-**-** **:**:**.*********Phone Type: G.S.M.*Network Type: L.T.E.*Missing Permissions: android.permission.USE*BIOMETRIC, android.permission.INSTALL*SHORTCUT, android.permission.MANAGE*OWN*CALLS, android.permission.FOREGROUND*SERVICE, com.sec.android.provider.badge.permission.READ, com.sec.android.provider.badge.permission.WRITE, com.htc.launcher.permission.READ*SETTINGS, com.htc.launcher.permission.UPDATE*SHORTCUT, com.sonyericsson.home.permission.BROADCAST*BADGE, com.sonymobile.home.permission.PROVIDER*INSERT*BADGE, com.huawei.android.launcher.permission.READ*SETTINGS, com.huawei.android.launcher.permission.WRITE*SETTINGS, com.huawei.android.launcher.permission.CHANGE*BADGE*Architecture: armv*l*Diagnostic Codes: FE-GDE FE-GDC FE-VIDC *Sim: **L Distance: **Network metered: ***:true****:true*Network restricted: ***:true****:false*Data roaming: false*Tel roaming: false*Video transcode: supported*Screen reader: false

GetHuman3362034 did not yet indicate what WhatsApp should do to make this right.

How GetHuman3362034 fixed the problem
Whatsapp banned *--Support Info-- mobile:***********Debug info: unregistered*Description: *.**.****Version: *.**.****App: com.whatsapp*LC: US*LG: en*Context: register-phone*Carrier: Jio *G*Manufacturer: vivo*Model: vivo *****CPU ABI: armeabi-v*a*OS: *.*.**Socket Conn: DN*Radio MCC-MNC: ***-****SIM MCC-MNC: ***-****Free Space Built-In: ********** (*.** GB)*Free Space Removable: ********** (*.** GB)*FAQ Results Returned: **FAQ Results Read: n*a*Smb count: **Ent count: **CCode: *Target: release*Product: *****Device: *****Build: MMB**M release-keys*Board: QC*Reference*Phone*Kernel: *.**.**-perf-gecf****a* ** SMP PREEMPT Wed Mar * **:**:** CST *****Connection: M.O.B.I.L.E. (L.T.E.)*Device ISO****: ****-**-** **:**:**.*********Phone Type: G.S.M.*Network Type: L.T.E.*Missing Permissions: android.permission.USE*BIOMETRIC, android.permission.INSTALL*SHORTCUT, android.permission.MANAGE*OWN*CALLS, android.permission.FOREGROUND*SERVICE, com.sec.android.provider.badge.permission.READ, com.sec.android.provider.badge.permission.WRITE, com.htc.launcher.permission.READ*SETTINGS, com.htc.launcher.permission.UPDATE*SHORTCUT, com.sonyericsson.home.permission.BROADCAST*BADGE, com.sonymobile.home.permission.PROVIDER*INSERT*BADGE, com.huawei.android.launcher.permission.READ*SETTINGS, com.huawei.android.launcher.permission.WRITE*SETTINGS, com.huawei.android.launcher.permission.CHANGE*BADGE*Architecture: armv*l*Diagnostic Codes: FE-GDE FE-GDC FE-VIDC *Sim: **L Distance: **Network metered: ***:true****:true*Network restricted: ***:true****:false*Data roaming: false*Tel roaming: false*Video transcode: supported*Screen reader: false
Do you have a customer issue as well?
We can help you get WhatsApp's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having WhatsApp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

WhatsApp

Customer service issue
Reported by GetHuman3362034
Aug 3rd, 2019 - 3 years ago
Fixed
GetHuman3362034 shared how to fix
Seen by 180 customers so far
Similar issue to 74532 others
0 customers following this
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
WhatsApp Version Type
Device Used

Timeline

GetHuman3362034 started working on this issue
Aug 3rd, 2019 1:49pm
GetHuman3362034 confirmed the issue is fixed. Hooray!
Aug 4th, 2019 5:07am
GetHuman3362034 confirmed the issue is fixed. Hooray!
Aug 4th, 2019 5:08am
GetHuman3362034 indicated the issue is not fixed yet.
Aug 4th, 2019 5:09am
GetHuman3362034 confirmed the issue is fixed. Hooray!
Aug 4th, 2019 5:09am

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers