I had whatsapp andioid on my USA phone number on a kyocera phone that stopped working...

GetHuman3356824's Hacked Account issue with WhatsApp from August 2019

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Before contacting them, items GetHuman3356824 may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, WhatsApp Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman3356824's own words
I had whatsapp andioid on my USA phone number on a kyocera phone that stopped working a few months ago while i was travelling. because there was no battery or parts that would work with the kyocera phone in that country, i was waiting until i returned to the USA to repair that phone. I had a local number in that country and started using whatsapp on it. because of this, i had both numbers in several whatsapp groups. I did intend to fix my phone and start using my original whatsapp account again. **this week, i could see one day that it said my original whatsapp * had " left the group" from all the whatsapp groups i was in. I know i did not choose to do this. **either someone has hacked my account or Whatsapp has delisted my number without me knowing. the phone hasnt been working so its hard to know which has happenned.

GetHuman3356824 did not yet indicate what WhatsApp should do to make this right.

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WhatsApp

Hacked Account issue
Reported by GetHuman3356824
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 74417 others
0 customers following this

Timeline

GetHuman3356824 started working on this issue
Aug 2nd, 2019 4:24pm
GetHuman3356824 indicated the issue is not fixed yet.
Aug 3rd, 2019 3:08am
GetHuman3356824 indicated the issue is not fixed yet.
Aug 5th, 2019 5:12am
GetHuman3356824 indicated the issue is not fixed yet.
Aug 5th, 2019 5:14am

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