I tried to be in touch already twice via email, five days ago and three days ago and ha...
GetHuman2958410's Appeal Ban issue with WhatsApp from May 2019
Help with my WhatsApp issue
Top Tip from another customer
If you have lost access to your account or have banned you may not be able to get your account back at all. Please make sure the country you are in allows WhatsApp services.
The issue in GetHuman2958410's own words
I tried to be in touch already twice via email, five days ago and three days ago and have yet to receive a reply. My work phone number has been blocked from the app and I need it unblocked as I use WhatsApp for work. **After reading your terms of service, I think I know why I was banned. I work in a tourism company as a program manager and on Thursday, just before I was kicked out of the app, I had a tourist group that was supposed to do an activity that required that they download an app on their phones. The organizer of the activity, whose number is not saved in my phone, sent me a download link for the app for me to pass on to the participants. I then forwarded the link to * people, none of whom saved my number in their phones, and was then banned. I assume that my message was marked as spam or advertising and that is why I was blocked. **If this is truly the reason, you can see from my explanation that I was not intending to advertise anything and my message was not spam.**I would appreciate a quick response to my request to lift the ban because, as I mentioned, I use WhatsApp for work to be in touch with clients, especially those overseas. Lack of access to my account is hindering my ability to do my job.
Lift the ban
I have an issue with WhatsApp too
How GetHuman2958410 fixed the problem
I contacted WhatsApp and explained why they should lift the ban my account. It took them a week to answer but were helpful once they did.
Please help with my WhatsApp issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common WhatsApp customer problems.