I suddenly stopped seeing one particular contact's picture and status for *-* hours (wh...

GetHuman2231346's customer service issue with WhatsApp from February 2019

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Help with my WhatsApp issue
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GetHuman2231346's next move: find and follow the right step-by-step guide.
WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2231346 will need to dig through the advice provided by WhatsApp, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2231346 can let us know if they help or not.
Before contacting them, items GetHuman2231346 may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, WhatsApp Version Type, and Device Used
Top Tip from another customer
If you have lost access to your account or have banned you may not be able to get your account back at all. Please make sure the country you are in allows WhatsApp services.
The issue in GetHuman2231346's own words
I suddenly stopped seeing one particular contact's picture and status for *-* hours (while all other contacts kept showing as normal) and then this particular contact's picture and status re-appeared after almost * hours as I wrote above. Could it be due to temporary glitch as I was told by this contact or was I blocked for those * hours. I am not sure. Can these kind of technical glitches happen with a single contact or if it happens then it happens with entire list of contacts?
GetHuman2231346 did not yet indicate what WhatsApp should do to make this right.
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WhatsApp

Customer service issue
Reported by GetHuman2231346
Feb 18th, 2019 - 8 mons ago
I have an issue with WhatsApp too
Not resolved
Seen by 5 customers so far
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Timeline
GetHuman2231346 started working on this issue
Feb 18th 9:24am