The app wouldn’t load for hours so I uninstalled it and reinstalled when I reinstalled...

GetHuman2226261's customer service issue with WhatsApp from February 2019

2 views
 | 
43427 similar
 | 
0 following
Help with my WhatsApp issue
First: share to improve GetHuman2226261's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get WhatsApp help.
Before contacting them, items GetHuman2226261 may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, WhatsApp Version Type, and Device Used
The issue in GetHuman2226261's own words
The app wouldn’t load for hours so I uninstalled it and reinstalled when I reinstalled it said I needed to turn on iCloud Drive to continue then said my back up was out of date so I need to do that also *I did so my last back up on iCloud now doesn’t include my WhatsApp chat history only groups I am involved in with no chat *I am really hoping as I’m using the same device and haven’t deleted any chat history you can restore as I have some pictures if my Nan On there who has recently become very very sick
GetHuman2226261 did not yet indicate what WhatsApp should do to make this right.
I have an issue with WhatsApp too
How GetHuman2226261 fixed the problem
We are waiting for GetHuman2226261 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get WhatsApp's attention and get better help faster. Tap below to get started.
Having WhatsApp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2226261 fixes it.
This email address isn't valid

WhatsApp

Customer service issue
Reported by GetHuman2226261
Feb 17th, 2019 - 8 mons ago
I have an issue with WhatsApp too
Not resolved
Seen by 2 customers so far
Similar issue to 43427 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2226261 started working on this issue
Feb 17th 9:12am