Hello, My Boss phone has been hacked. As his IT we have been prevent this issue really...
GetHuman-puzatiy's customer service issue with WhatsApp from February 2019
Help with my WhatsApp issue
First: share to improve GetHuman-puzatiy's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-puzatiy's next move: go to the WhatsApp help center.
WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-puzatiy will want to follow the link below to head to their help center. We will check on GetHuman-puzatiy later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-puzatiy may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, WhatsApp Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-puzatiy's own words
Hello, My Boss phone has been hacked. As his IT we have been prevent this issue really quick. But hacker got verification SMS and did activate his account on his phone. We changed any possible password to all services. But after few minutes we tried to restore his account realized, that hacker did a lot of send verification SMS and now we stuck with ** hours of wait for number verification.*I already send message to *****@***.com and received request *****************But no one is not contacting us back. We have an emergency, cause hacker is now sending suspicious links and messages to available contacts and chats.*WhatsApp support please help us.*My phone **************My Boss phone ************
GetHuman-puzatiy did not yet indicate what WhatsApp should do to make this right.
I have an issue with WhatsApp too
How GetHuman-puzatiy fixed the problem
We are waiting for GetHuman-puzatiy to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.