Hi.. my phone got wiped off and went back to factory setting. My whatsapp account was a...

GetHuman1965909's customer service issue with WhatsApp from January 2019

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Hi.. my phone got wiped off and went back to factory setting. My whatsapp account was an old phone number, which i had lost and i have no way of getting the sim card back. Now i have re installed my whatsapp and i would need to six digit code wc will be sent to the sim card i lost and can't get back. How can i get my old account back or at least get my information transfered to my new account without my old sim card. Its very urgent. My old account is ****************** and new one is ******************.*Pls its very important.*Thank you.
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WhatsApp

Customer service issue
Reported by GetHuman1965909
Jan 14th, 2019 - 9 mons ago
I have an issue with WhatsApp too
Fixed
Seen by 3 customers so far
Similar issue to 37888 others
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Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
WhatsApp Version Type
Device Used
Timeline
GetHuman1965909 started working on this issue
Jan 14th 11:36pm
GetHuman1965909 confirmed the issue is fixed. Hooray!
Jan 14th 11:40pm