Dear sir,**Yesterday I found that my phone number ************* was banned, but I can...

GetHuman1817424's customer service issue with WhatsApp from December 2018

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Before contacting them, items GetHuman1817424 may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, WhatsApp Version Type, and Device Used
Top Tip from another customer
If you have lost access to your account or have banned you may not be able to get your account back at all. Please make sure the country you are in allows WhatsApp services.
The issue in GetHuman1817424's own words
Dear sir,**Yesterday I found that my phone number ************* was banned, but I can't understand why had I banned from WhatsApp? **I'm a civil engineer in UltraTech cement and I was made the group's name of UltraTech cement for sharing technical knowledge and learning skills with another engineers and contractors.**I am not using WhatsApp for mass gathering.*You can also check my database and resolve my problem urgently.**My number is not a spam, this is my personal phone number. I'm using this number since from ****.**Sir, it's my request to you please unbanned my number as soon as possible. ***--Support Info--*Debug info: unregistered*Description: *.**.****Version: *.**.****App: com.whatsapp*LC: IN*LG: en*Context: blocked **************Carrier: JIO*Manufacturer: HMD Global*Model: Nokia * plus*OS: **Socket Conn: DN*Radio MCC-MNC: ***-****SIM MCC-MNC: ***-***Free Space Built-In: ********** (*.** GB)*Free Space Removable: ********** (*.** GB)*FAQ Results Returned: ***FAQ Results Read: **Smb count: **Ent count: **CCode: *Target: release*Product: Onyx***WW*Device: B*N*sprout*Build: **WW*****D*Board: SDM****Kernel: Unknown release unknown version*Connection: M.O.B.I.L.E. (L.T.E.)*Device ISO****: ****-**-** **:**:**.*********Phone Type: G.S.M.*Network Type: L.T.E.*Missing Permissions: android.permission.READ*PHONE*STATE, android.permission.RECEIVE*SMS, android.permission.ACCESS*COARSE*LOCATION, android.permission.ACCESS*FINE*LOCATION, android.permission.CAMERA, android.permission.INSTALL*SHORTCUT, android.permission.RECORD*AUDIO, android.permission.SEND*SMS, android.permission.REQUEST*INSTALL*PACKAGES, com.sec.android.provider.badge.permission.READ, com.sec.android.provider.badge.permission.WRITE, com.htc.launcher.permission.READ*SETTINGS, com.htc.launcher.permission.UPDATE*SHORTCUT, com.sonyericsson.home.permission.BROADCAST*BADGE, com.sonymobile.home.permission.PROVIDER*INSERT*BADGE, com.huawei.android.launcher.permission.READ*SETTINGS, com.huawei.android.launcher.permission.WRITE*SETTINGS, com.huawei.android.launcher.permission.CHANGE*BADGE*Architecture: aarch***Diagnostic Codes: FE-GDE FE-GDC FE-VIDC FE-SMSRTV *Sim: null **Network metered: ***:false****:true*Network restricted: ***:true****:false*Data roaming: false*Tel roaming: false*Video transcode: supported***Viral J Sanchania*Technical Engineer*UltraTech cement Ltd

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WhatsApp

Customer service issue
Reported by GetHuman1817424
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 638 customers so far
Similar issue to 33507 others
1 customer following this

Timeline

GetHuman1817424 started working on this issue
Dec 23rd, 2018 8:34am