Good day,**My wife used an old number for her whatsapp, the other day she had to verify...

GetHuman-tcste's customer service issue with WhatsApp from November 2018

28763 similar
0 following
Help with my WhatsApp issue
First: share to improve GetHuman-tcste's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-tcste's next move: try the WhatsApp help center again.
WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tcste will want to follow the link below to head to their help center. We will check on GetHuman-tcste later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-tcste may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, WhatsApp Version Type, and Device Used
The issue in GetHuman-tcste's own words
Good day,**My wife used an old number for her whatsapp, the other day she had to verify (she couldnt because she doesnt use the number anymore) okay she downloaded whatsapp on her new number, But now someone is using the old number on whatsapp (it still her profile pic) but he is asking for *** videos and pictures and he is very nasty, several people reported the matter and I have sent a lot of emails ... can we resolve this please ??? I need her picture to be taken of ... I need all her contacts to be removed please ???? No her phone was not stolen .**can someone please get back to me ASAP
GetHuman-tcste did not yet indicate what WhatsApp should do to make this right.
I have an issue with WhatsApp too
How GetHuman-tcste fixed the problem
We are waiting for GetHuman-tcste to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get WhatsApp's attention and get better help faster. Tap below to get started.
Having WhatsApp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tcste fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-tcste
Nov 30th, 2018 - 6 mons ago
I have an issue with WhatsApp too
Not resolved
Seen by 4 customers so far
Similar issue to 28763 others
0 customers following this
Follow this issue to see how it gets fixed