Good morning**A couple of weeks ago someone sent me a strange file with the name of 'po...

GetHuman1530868's customer service issue with WhatsApp from November 2018

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The issue in GetHuman1530868's own words
Good morning**A couple of weeks ago someone sent me a strange file with the name of 'portfolio' , i oppened and my phone restarted. Was very weird, the person that sent it to me didnt want to tell me what was that. I am afraid this is a file of virus, malware or spyware.*It can be possible that i have a virus in my whatsapp or my entire phone? I have an iphone *. After that I updated the iOS and uninstalled and installed again the app.**Please I'll be waiting your response.
GetHuman1530868 did not yet indicate what WhatsApp should do to make this right.
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Customer service issue
Reported by GetHuman1530868
Nov 9th, 2018 - 3 mons ago
I have an issue with WhatsApp too
Not resolved
Seen by 7 customers so far
Similar issue to 24510 others
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GetHuman1530868 started working on this issue
Nov 9th, 2018 5:48pm