I have been told to re-set my iPhone as I was having previous problems. I did not know...
GetHuman1467838's customer service issue with WhatsApp from November 2018
Help with my WhatsApp issue
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GetHuman1467838's next move: go to the WhatsApp help center.
WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1467838 will want to follow the link below to head to their help center. We will check on GetHuman1467838 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1467838 may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, WhatsApp Version Type, and Device Used
Tip from another customer
If you are having app or service issues then you should report it through the app. If you reset your device or delete the app and re-download it that may help too
The issue in GetHuman1467838's own words
I have been told to re-set my iPhone as I was having previous problems. I did not know I had to do the two-step verification when doing this. **When going on to WhatsApp after re-setting my phone I get a message on the screen reading:*“Your phone number is no longer registered on this phone. This is likely because you registered your phone number with WhatsApp on a different phone.”**when pressing ok and going to phone number entering, I get a second message:*“WhatsApp is temporarily unavailable. Please try again in * minutes.”**I have waited for hours now and it still won’t work.**How can I fix this so that I can use WhatsApp on my phone.**I have the same mobile number as before the re-set.
GetHuman1467838 did not yet indicate what WhatsApp should do to make this right.
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