WhatsApp Customer Service

Contact WhatsApp & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about WhatsApp. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting WhatsApp, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

WhatsApp: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for WhatsApp.
There's more!
Click below to show 8 more questions, answers, and complete guides to common WhatsApp customer support problems.

Contacting WhatsApp customer support

Below you can compare and contrast the 2 ways to contact WhatsApp by looking at which ones are the fastest and which ones other customers recommend the most for solving WhatsApp customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact WhatsApp across the following channels: Web, Email.

Phone number / contactWaitVotes
Online Help at whatsapp.com
Customer Service
< 2 hrs253
support@whatsapp.com
Customer Service
< 59 hrs232

Recent reasons customers contacted WhatsApp:

****** ************** ****** *******(c) ************ **‘*******‘***** *(c...
mo num*ro a *t* exclu de wathsapp.j'ai vraiment besoin d'aide pour r*soudre cel*
I recharged my startimes but yet to open
Sir wtshp otp virefy pelce
Sir pelce otp virefy my number *************** watshap
was all steps following After following these steps, request the registration code via...
My what's up number ********** is OTP problem not received unbanned pls help me
WhatsApp Buisness verification codes are not coming.
Hello WhatsApp team my WhatsApp number is banned please unban my WhatsApp number...
Hello,*Team WhatsApp,**Please help, my WhatsApp number is banned.**I am facing a proble...
Please send me whatsapp verification code to my email please i need yor help
I cannot access my WhatsApp account despite using the official Whatsapp from play store...

Help me with my issue

Does GetHuman work with WhatsApp?

GetHuman does not work with WhatsApp's customer support operations, directly or in any other way. GetHuman has no partnership or relation to WhatsApp at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check WhatsApp's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Answered on this page:

What Do I Do If My Message Was Sent but Not Delivered on WhatsApp?
How Can I Recover Permanently Deleted WhatsApp Messages?
How Do I Know If WhatsApp Is Down?
How Do I Know If Someone Muted Me on WhatsApp?
How Do I Delete My WhatsApp Account?
Why Is WhatsApp Not Sending Messages to One Person?
How Can I Recover My Banned WhatsApp Account?
Solutions to common issues

Contacting WhatsApp at a Glance

WhatsApp has no phone number
WhatsApp has no chat option
WhatsApp has 1 customer email
WhatsApp has 1 help forumBEST
WhatsApp has no twitter handle
WhatsApp has no facebook page
Contact information overview

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