What to do when account gets banned

GetHuman-xiaoyue's customer service issue with WhatsApp from September 2018

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Help with my WhatsApp issue
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GetHuman-xiaoyue's next move: go to the WhatsApp help center.
WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-xiaoyue will want to follow the link below to head to their help center. We will check on GetHuman-xiaoyue later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-xiaoyue may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, WhatsApp Version Type, and Device Used
The issue in GetHuman-xiaoyue's own words
I am a researcher at the University of Zurich. My team and I are creating WhatsApp groups for students in a study group. At first we use the one account, but after creating about ** groups, this account gets banned. Then we use a second account, but it also gets banned. **Could you help restore our accounts as soon as possible? Because this is the beginning of semester, we really want the students have their groups before classes start.
GetHuman-xiaoyue did not yet indicate what WhatsApp should do to make this right.
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Customer service issue
Reported by GetHuman-xiaoyue
Sep 21st, 2018 - 6 mons ago
I have an issue with WhatsApp too
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Seen by 5 customers so far
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Timeline
GetHuman-xiaoyue started working on this issue
Sep 21st, 2018 10:01am