Please can you help me to retrieve my WhatsApp. My phone number was given away to anot...
GetHuman1164675's customer service issue with WhatsApp from September 2018
Help with my WhatsApp issue
First: share to improve GetHuman1164675's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1164675's next move: go to the WhatsApp help center.
WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1164675 will want to follow the link below to head to their help center. We will check on GetHuman1164675 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1164675 may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, WhatsApp Version Type, and Device Used
The issue in GetHuman1164675's own words
Please can you help me to retrieve my WhatsApp. My phone number was given away to another user by my network Lyca mobile because i haven't used the sim for sometime.*Now I can't open my WhatsApp page because another user used the number to register on WhatsApp. *I spoke with this user and he agreed to delete his account which he has done. But yet I can't open mine.*My details are.*Phone number- **************My email A*****@***.com *Please I can't get the code you requested for me to reset my WhatsApp because my sim card is not registered on the network.*Please return my WhatsApp so I can open it again.
GetHuman1164675 did not yet indicate what WhatsApp should do to make this right.
I have an issue with WhatsApp too
How GetHuman1164675 fixed the problem
We are waiting for GetHuman1164675 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.