My phone got wet while on a boat..the screen stopped working and eventually when blank...

GetHuman-daveal's customer service issue with WhatsApp from August 2018

Help with my WhatsApp issue
The issue in GetHuman-daveal's own words
My phone got wet while on a boat..the screen stopped working and eventually when blank..I cannot access the phone.*I bought a new phone and got a new number..I lost all my contacts and photos.if i had access to my wattsapp account I could access list photos and contacts..many overseas..my wattsapp name was bronzebuddha..can you help me please or am I out if luck?thanks for your time.*My old phone number is ***********My name is David Koot*My birthday is ***********My new number is **********.
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Customer service issue
Reported by GetHuman-daveal
Aug 28th, 2018 - 4 mons ago
I have an issue with WhatsApp too
Fixed
Seen by 3 customers so far
Similar issue to 10269 others
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Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
WhatsApp Version Type
Device Used
Timeline
GetHuman-daveal started working on this issue
Aug 28th 2:30am
GetHuman-daveal indicated the issue is not fixed yet.
Aug 28th 3:43am