Senior citizen needs help in staying in touch with his children

GetHuman1034635's customer service issue with WhatsApp from August 2018

5 views | 9758 similar | 0 following
Help with my WhatsApp issue
GetHuman1034635's next move: find and follow the right step-by-step guide.
WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1034635 will need to dig through the advice provided by WhatsApp, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1034635 can let us know if they help or not.
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The issue in GetHuman1034635's own words
Turned on my phone on return to Pakistan from Dubai and found Whatsapp not working ... Whatsapp was working fine on my iPhone * in Karachi and subsequently in Dubai. On return to Karachi yesterday I had to reinstall the application after which the message is " you can't register this number on this phone you have to use the earlier number".*I am using the same sim as before. *Please guide.
It was working perfectly in Dubai
Restore the application as a gesture of goodwill for a senior citizen.
My daughter gave me her old iPhone * with a working Whatsapp a few months back to maintain regular communication, sadly now I am dependent on other less user friendly applications.
No, am not much good with electronic gadgets.
How GetHuman1034635 fixed the problem

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WhatsApp

Whatsapp
Customer service issue
Reported by GetHuman1034635
Aug 25th, 2018 - 3 years ago
Fixed
Seen by 5 customers so far
Similar issue to 9758 others
0 customers following this
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
WhatsApp Version Type
Device Used

Timeline

GetHuman1034635 started working on this issue
Aug 25th, 2018 9:27am
GetHuman1034635 indicated the issue is not fixed yet.
Aug 28th, 2018 11:10am
GetHuman1034635 indicated the issue is not fixed yet.
Aug 29th, 2018 6:13am
GetHuman1034635 indicated the issue is not fixed yet.
Aug 29th, 2018 6:27am

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