I lost my whatsapp messages prior to July **. I received some extremely important infor...

GetHuman-horaceca's customer service issue with WhatsApp from August 2018

Help with my WhatsApp issue
The issue in GetHuman-horaceca's own words
I lost my whatsapp messages prior to July **. I received some extremely important information on July ** - **, **** and would love to retrieve them. The information is needed urgently. My whatsapp number is: ***-***-****. Can u please assist me in retrieving this I formation.*Thank you.
I need my messages prior to July ** to date to be restored.
Because I am loyal to whatsapp* the only social media app that I use.
no
I have an issue with WhatsApp too
How GetHuman-horaceca fixed the problem
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I was using a Samsung Galaxy (S* Plus).
Customer service issue
Reported by GetHuman-horaceca
Aug 8th, 2018 - 7 mons ago
I have an issue with WhatsApp too
Fixed
Seen by 8 customers so far
Similar issue to 6432 others
0 customers following this
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
WhatsApp Version Type
Device Used
Timeline
GetHuman-horaceca started working on this issue
Aug 8th, 2018 8:43pm
GetHuman-horaceca indicated the issue is not fixed yet.
Aug 8th, 2018 10:37pm
GetHuman-horaceca indicated the issue is not fixed yet.
Aug 8th, 2018 10:42pm
GetHuman-horaceca indicated the issue is not fixed yet.
Aug 8th, 2018 10:43pm
GetHuman-horaceca indicated the issue is not fixed yet.
Aug 9th, 2018 10:13pm
GetHuman-horaceca indicated the issue is not fixed yet.
Aug 9th, 2018 10:19pm