Someone took my client's cell phone number and illegally*without permission gave the nu...

GetHuman843307's customer service issue with WhatsApp from July 2018

3 views
 | 
3675 similar
 | 
0 following
Help with my WhatsApp issue
Did we steer you to the right help?
Waiting to see if GetHuman843307 got the right customer help using our suggestion.
The issue in GetHuman843307's own words
Someone took my client's cell phone number and illegally*without permission gave the number to a complete stranger in Africa to use the number to set up a WhatsApp account in Africa (most likely Uganda) because my client is elderly and does not use her cell phone. This is a case of elder abuse and I need to get to the bottom of it to find out at what DATE AND TIME was the WhatsApp account activated using her cell phone number, which is **-***-***-**** in the USA. Can you please find out when the account was initiated on that number and let me know immediately? I have written to your support line and gotten no response. Thank you.
GetHuman843307 did not yet indicate what WhatsApp should do to make this right.
I have an issue with WhatsApp too
How GetHuman843307 fixed the problem
We are waiting for GetHuman843307 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get WhatsApp's attention and get better help faster. Tap below to get started.
Having WhatsApp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman843307 fixes it.
This email address isn't valid

WhatsApp

Customer service issue
Reported by GetHuman843307
Jul 2nd, 2018 - a yr ago
I have an issue with WhatsApp too
Fixed
Seen by 3 customers so far
Similar issue to 3675 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
WhatsApp Version Type
Device Used
Timeline
GetHuman843307 started working on this issue
Jul 2nd, 2018 8:01pm
GetHuman843307 indicated the issue is not fixed yet.
Jul 2nd, 2018 9:17pm