Hi I have used watsapp backup for my phone. It is Google drive linked to my Gmail. It i...

GetHuman-rohitky's customer service issue with WhatsApp from July 2018

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The issue in GetHuman-rohitky's own words
Hi I have used watsapp backup for my phone. It is Google drive linked to my Gmail. It is checked to backup regularly. Recently the storage was full and when I opened watsapp it showed a pop up. I did not read the message and clicked yes. This deleted all the watsapp chat of the contacts. And the backup I received was only the recent ones not the older ones. And the Google drive backup is also not showing the data. Please help in getting back my data. I have lost all the media which I sent and received.
GetHuman-rohitky did not yet indicate what WhatsApp should do to make this right.
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Customer service issue
Reported by GetHuman-rohitky
Jul 2nd, 2018 - a yr ago
I have an issue with WhatsApp too
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Seen by 3 customers so far
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Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
WhatsApp Version Type
Device Used
GetHuman-rohitky started working on this issue
Jul 2nd, 2018 5:35am