I had an iPhone with a What'sapp account using*tied to my old UK cell number, then I mo...

GetHuman-joyalins's customer service issue with WhatsApp from June 2018

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The issue in GetHuman-joyalins's own words
I had an iPhone with a What'sapp account using*tied to my old UK cell number, then I moved to China and got a Chinese cell number but i kept my whatsapp account to the UK number. Last weekend I lost my iPhone and now I've got a new phone that is an Android, when I tried to log in to my whatsapp account, I can't, because if you send verification code to my account's UK cell number I won't be able to receive the code. Can you please help me recover my whatsapp account? This is really important as I have some messages there that are from important people that I can no longer contact...Thank you!*My old account is tied to UK number: *************, user name: Joya Lin
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WhatsApp

Customer service issue
Reported by GetHuman-joyalins
Jun 12th, 2018 - 9 mons ago
I have an issue with WhatsApp too
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GetHuman-joyalins started working on this issue
Jun 12th, 2018 1:52pm