****o, someone thretened to hack into my whatsapp account and i foun today that there w...

GetHuman-sangi_'s customer service issue with WhatsApp from June 2018

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Help with my WhatsApp issue
Before contacting them, items GetHuman-sangi_ may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, WhatsApp Version Type, and Device Used
GetHuman-sangi_'s next move: try the WhatsApp help center again.
WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sangi_ will want to follow the link below to head to their help center. We will check on GetHuman-sangi_ later to make sure it's all set or try to help escalate.
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue and preferred resolution, in GetHuman-sangi_'s own words:
****o, someone thretened to hack into my whatsapp account and i foun today that there was an unkown user on my whatsapp web. I don't know how this happened but I'd like to know how long someone was logged in through my whatsapp web for.
I trust that WhatsApp will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-sangi_
Jun 6th, 2018 - 2 mons ago
I have an issue with WhatsApp too
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Seen by 1 customer so far
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GetHuman-sangi_ started working on this issue
Jun 6th 1:47pm